Complaints
ISPA is the Trade body for Internet Service Providers and primarily serves the interests of its members and the Internet industry. Companies who choose to become members of ISPA agree to abide by the ISPA UK Code of Practice
ISPA members' allegiance to the Code means that consumers can view the ISPA UK logo as a mark of commitment to good business practice.
Where a customer of an ISPA member has a complaint, ISPA can provide some help.
Consumers needing help or advice may consult ISPA's Frequently Asked Questions.