Before completing this form it is necessary to read the Complaints Procedure.
Unfortunately we cannot process any complaints against ISP's that are not members of ISPA. While ISPA does have a Code which all our members agree to abide by, membership of the Association is voluntary and the Code does not cover non-member companies.
When filling out the complaints form, please ensure to choose the correct name of the company you have a complaint with. If the name of the company is not listed, it is likely they are not a member of ISPA and we cannot process the complaint. Please contact ISPA for more details.