The ISPAs Rules and General Information
- The awards will be presented on 13th July 2017, as outlined on http://www.ispa.org.uk/ispa-awards/.
- The awards will be judged according to the criteria for each category published at http://www.ispa.org.uk/ispa-awards/.
- Companies and organisations may had been short-listed for more than one award.
- Companies cannot be short-listed for an award they have sponsored.
- Following confirmation by the judges, ISPA Council and partner judges, the shortlists for each award will be published prior to the Awards ceremony. The ISPA Secretariat will contact companies that have been short-listed.
- Once the shortlist is published by ISPA, companies that have made the shortlist can publicise this fact (including using the official ISPA logos) but could only do so under licence from ISPA.
- Copies of the licence are available on request and are provided to each nominee. On nomination, nominees must decide whether they wish to pay the licence fee and use the ISPA trade marks (including official ISPA logo) to publicise their nomination.
- The winners will be announced at the Awards ceremony on 13th July 2017 and not before.
- Winners may publicise that they are a winner of an ISPA Award (including using the official ISPA logos) but can only do so under licence from ISPA.
- Copies of the licence will be available on request before the Awards ceremony, and will be provided to each winner after the Awards Ceremony. At this point, winners must decide whether they wish to pay the licence fee and use the ISPA trade marks (including official ISPA logo) to publicise their award.
- The assessment criteria for each category can be found on http://www.ispa.org.uk/ispa-awards/.
- Value-added forms must have be submitted to firstname.lastname@example.org by 31st March 2017
- No entrant shall engage in any activity that may damage the integrity of The ISPAs scheme or ceremony. Any such actions shall be raised with the ISPA Council who will take any decision on disqualification. The ISPA Council's decision with respect to disqualification is final.
ISP Awards Testing
- The awards tester conduct an analysis of the services offered by the entrants in the access and hosting categories of the ISP division.
- ISPs must register their intent to enter the awards with ISPA and register their services and other requested information with the awards tester via the online form linked to from http://www.ispa.org.uk/ispa-awards/. Registration intent and technical registration with the awards tester will open on December 2016 and close on 27th January 2017.
- Companies wishing to be considered for a particular award must submit the relevant information in accordance with the instructions on http://www.ispa.org.uk/ispa-awards/.
- ISPs must register their technical details with the awards tester via the online form linked to from http://www.ispa.org.uk/ispa-awards/. Entrants must have the stated required number of users registered for each award and technical details where required reported to the awards tester by December 2016, when monitoring is due to begin.
- Monitoring will be scheduled to end on 31st March 2017.
- Entrants may only enter one service in each category (service/package stated in the application/intent form i.e. speed cost etc)
- ISPA reserves the right to request further information about the service and technical specifications provided by entrants and to conduct spot checks if deemed necessary
- Entrants will be required to submit supporting information demonstrating how they meet the criteria. All supporting information must be submitted via the value-added forms at http://www.ispa.org.uk/ispa-awards/ by 31st March 2017.
- On conclusion of the testing period the awards tester's data will be used to select the shortlists. This data may face independent analysis prior to selection of the finalists in each category. The number of entrants to be included in the shortlists will be determined by the ISPA Secretariat. A report will be produced by the awards tester for consideration by the panel of judges.
- An independent judging panel composed of knowledgeable observers of the ISP sector will assess the nominees in the ISP Division and choose the winners in each category.
- Entrants will have not access to their performance data during the monitoring process.
- If it becomes apparent that an entrant is employing what may be considered dubious tactics or attempting to tamper with the monitoring procedure they will be disqualified from the awards process. Any such activity will be raised with the ISPA Council who will take any decision on disqualification. The ISPA Council's decision with respect to disqualification will be final.
- The designated technical and marketing contacts must be available during the monitoring and set-up phase. Failure to assist in the process may render the entrant's registration null and void.
- Entrants must be an ISP or a company offering mass web site hosting to customers.
- Entrants for both categories will be given a file that they will place on a server.
- Entrants must be an ISP or a company offering VoIP services to customers.
Best Rural, Best Business, Best Superfast & Best Wireless Broadband
Entrants for the Best Superfast Broadband category must offer services at over 24 Mbps
Entrants for the Best Business Broadband category must be able to prove, on request, that a significant proportion of the service entered is specifically focused on business users
Entrants must register their services and other requested information for the appropriate award(s) via the registration form linked to from http://www.ispa.org.uk/ispa-awards/.
The awards testing runs from 6 Feb - 31 March 2017 and will will test and monitor broadband connections using the testing website. Specific measurements made are as follows:
- Downstream throughput
- Upstream throughput
- HTTP speed
- DNS lookup time
- Ping time
Security, Cloud, Law Firm, Hardware, Marketing, Wholesale, Customer Service, Internet Hero & Villain Awards
These Awards will be judged by the ISPA Awards judges. Entrants are required to download and submit the written entry form by 31 March 2017.
The Internet Hero and Internet Villain Awards shortlists and eventual winners will be selected by the ISPA Council.