Best Customer Solution
For the ISP who has provided a particularly innovative technological solution to a complex customer issue.
Antheus Telecom - Antheus Artificial Intelligence Integration system for contact centres
BDR Group - Medway Community Healthcare projects
Netgem - TV and Wholehome WiFi all in one
Swish Fibre - Connecting schools to their network extension, free of charge
Talk Straight - A unique web filtering solution for vulnerable children providing appropriate online safety
This category is open to ISPs who have provided an innovative technology solution to a complex customer issue.
Entrants must submit a written form case study (up to 500 words) detailing how their technology provided a solution to customer. Particular emphasis should be placed on how you helped solve a complex technological challenge for a customer and the impact this had on their business or work.
The written entry form will be reviewed by the judges who will determine the shortlist and the winner. The submissions deadline is 4th June 2021. You can find the submission form here.
- What is the solution that you are entering?
- Why should you win this award? (30 words)
- Case study detailing how your technology solution helped resolve an issue or improved a process including how the customer benefited. Please specifically highlight the benefit and also include a supporting quote from a customer to demonstrate the solution (500 words)