Entrants must be providers offering Voice Over Internet Protocol services.
- Community Fibre
- Dial 9 Communications
- Giant Communications
The category will be judged on the written submission and questions in the entry form.
Entrants must answer the follosing questions:
How have you improved the overall quality of your VoIP services in the past 12 months?
What innovations did you put in place in the past 12 months?
What do you do to ensure high voice quality and resilience?
What contract options and flexibility do you provide to your customers?
How do you ensure the privacy and security of your customers’ data?
How do you ensure a high standard of customer satisfaction?
What further characteristics distinguish your service from that of your competitors?
What technology partners do you make use of?
How have you educated the public about the PSTN switch off in 2025?