Register for the UK Internet Industry Awards

by 25th January here

Would you like to proudly show the #ISPAs winner's banner on your website and email signatures? Enter the #awards by 25th January and be in chance to receive one (or two). Click at https://t.co/5HoryjVoJU to register today.

Best VoIP

For providers offering VoIP services

                                                                                         Sponsored by 

Click here to register your entry

Click here to submit your written entry

For providers offering VoIP services

Entry criteria:

Entrants must be providers selling Voice Over Internet Protocol services. The submission deadline is 29th March 2019.

Judging process

Entrants must submit a written entry form detailing how they meet the criteria set out below. The judges will assess each written entry form to determine shortlist and then meet to determine the winning entry. This category is not technically tested.

Judging Criteria: 

  • Voice quality
  • Innovations in the past 12 months?
  • Variety and scope of packages
  • Time from order to delivery
  • Support and customer care
  • Number options
  • Contract options and flexibility
  • Free access to other VoIP networks
  • Value added services (for example handsets)

Innovation in the past 12 months

Survey Questions:

For each question, please answer in 50 WORDS to help determine why you should win this award?

  • How have you improved the overall quality of your VoIP services in the past 12 months?
  • What innovations you put in place in the past 12 months?
  • What do you to do to ensure high voice quality and resilience?
  • What contract options and flexibility do you provide to your customers?
  • How do you ensure the privacy and security of your customers’ data?
  • How do you ensure a high standard of customer satisfaction?
  • What further characteristics distinguish your service from that of your competitors?
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