Written entries deadline is 29th March

Find the categories and submission forms here.

Only two weeks left to submit your written entries and be in chance to win the ISPA Awards 2019! Categories include best #ISPs, #PRCampaign, #Infrastructure, #CustomerService and many more. See all categories and find the written entry forms on our website https://t.co/E5EQbzUS2T

Best VoIP

For providers offering VoIP services

                                                                                         Sponsored by 

Click here to submit your written entry

For providers offering VoIP services

Entry criteria:

Entrants must be providers selling Voice Over Internet Protocol services. The submission deadline is 29th March 2019.

Judging process

Entrants must submit a written entry form detailing how they meet the criteria set out below. The judges will assess each written entry form to determine shortlist and then meet to determine the winning entry. This category is not technically tested.

Judging Criteria: 

  • Voice quality
  • Innovations in the past 12 months?
  • Variety and scope of packages
  • Time from order to delivery
  • Support and customer care
  • Number options
  • Contract options and flexibility
  • Free access to other VoIP networks
  • Value added services (for example handsets)

Innovation in the past 12 months

Survey Questions:

For each question, please answer in 50 WORDS to help determine why you should win this award?

  • How have you improved the overall quality of your VoIP services in the past 12 months?
  • What innovations you put in place in the past 12 months?
  • What do you to do to ensure high voice quality and resilience?
  • What contract options and flexibility do you provide to your customers?
  • How do you ensure the privacy and security of your customers’ data?
  • How do you ensure a high standard of customer satisfaction?
  • What further characteristics distinguish your service from that of your competitors?
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