Check out our latest news including policy, announcements, events, innovation and emerging technology
According to a recent study by the Harvard Business Review, 81% of all consumers want to be able to independently resolve their issues before reaching out to a support agent. Thanks to the global pandemic, the demand for self-support has become increasingly common as more and more people continue to work from home. For broadband […]
Read more
ISPA, Good Things Foundation and TP-Link are partnering to find and showcase the best digital inclusion initiatives implemented throughout the UK in 2023 at our 25th ISPA Awards. Access to reliable good quality technology, and being equipped with the skills to be able to make the most of our digitally connected world, are no longer […]
Read more
ISPA’s annual full-day industry focused conference, the ISP Business Summit, welcomed over 150 representatives from across industry, government, academia, and civil society to listen in and participate in an essential event at a critical time for our industry. Hosted at the offices of DLA Piper in London, the event included four in-depth panel discussions, several […]
Read more
Read the monitor here.
Read more
Read the monitor here
Read more
Read the monitor here
Read more
Last chance to register for the ISP Business Summit Capacity is limited at this year’s ISP Business Summit, with tickets selling out fast and many senior representatives already attending. Don’t miss out on the your chance to join us by registering today. Event info below: As we reach 50% deployment of FTTP and industry doubles […]
Read more
Read the monitor here
Read more
Read the monitor here
Read more
Read the latest report from industry analyst Stephen Wilson at Omdia and ISPA partner Calix that takes an in-depth look at how take-up of FTTP services can be significantly boosted when an ISP improves its focus on customer experience. The challenging macroeconomic environment points to the growing importance of subscriber take-up because investors are increasingly […]
Read more
Early Bird tickets now on sale – Book them here We are delighted to launch the sale of tickets for our landmark 25th ISPA Awards Ceremony – hosted at the exclusive, soon-to-be opened OWO Raffles Hotel in London on Thursday 9th November. Since 1999, The ISPAs have showcased the success of the UK internet industry in its pursuit of greater connectivity […]
Read more
Read the monitor here.
Read more