1st August 2023 - The Internet Services Provider’s Association (ISPA UK) is delighted to unveil the finalists for its special 25th anniversary of the ISPA Awards. A fantastic 40 organisations have been nominated across thirteen industry categories, with a further 3 category shortlists to be announced later in the year.
Reflecting the diversity and innovation in the sector, several ISPA members have been shortlisted in multiple categories. Leading the pack is Giganet with nominations in 5 categories. Hot on their heels, Community Fibre, Lit Fibre and BeFibre also received nominations across several categories. The Best ISP (250,000+ customers) sees an altnet competing against the long established household name providers for the first time.
2023 has seen a major transition in focus for our sector, build has moved beyond 50% FTTP deployment and 75% gigabit capable, market consolidation is ramping up and greater emphasis is now being placed on take-up and delivery of gigabit services. In reflection of this, the 25th ISPAs has introduced several new categories that highlights the priorities of the market and are designed to showcase the great work of industry - there are three separate consumer categories to highlight excellence at varying levels in the market. In addition, three new awards (Best Customer Protection, Best Customer Experience, Best Integrated Communications Campaign) were introduced - each recognising key sector priorities
The winners will be announced on the 9th of November at the historic Old War Offices on Whitehall - now the OWO raffles hotel. With the Awards celebrating its 25th anniversary, ISPA is delighted to be hosting colleagues from across industry to celebrate the fantastic work of the sector in 2023 at our most prestigious venue yet.
Still to come - we are set to launch our ever-present Internet Hero award and have nominations open for our Digital Inclusion Award (in partnership with Good Things Foundation) and our special 25th Anniversary Award. Our 25th anniversary special contribution award launched last month, and is open to nominations for an individual or organisation that could be classed as an industry titan, dedicating themselves/ itself to propelling the sector forward through an exceptional contribution to the development of connectivity and internet services over the past 25 years.
Shortlists for all three additional awards will be revealed closer to the gala ceremony.
Commenting on the announcement, ISPA Chair, Steve Leighton, said:
“This year’s landmark anniversary of the iconic ISPA awards presents the ideal opportunity to celebrate and showcase the significant endeavour we have seen from organisations across the length and breadth of the sector in 2023. In an economic climate that has seen increased pressure placed on financial investments and consumers, industry has worked tirelessly to get us beyond 50% nationwide FTTP coverage, delivering increased speeds and better services to citizens and businesses across the UK - while also alleviating some of the strains imposed by the cost of living crisis on consumers. I am excited to see who the deserving winners will be on the 9th of November with 450 peers from industry”
Shortlist
Best Consumer ISP – with less than 50k customers
sponsored by
- BeFibre
- Cuckoo
- Lit Fibre
- Lightning Fibre
- toob
- Zzoomm
Best Consumer ISP – 50k-250k customers
sponsored by
- Community Fibre
- Gigaclear
- KCOM
Best Consumer ISP – with more than 250k customers
sponsored by
- EE
- Hyperoptic
- Sky Broadband
- TalkTalk
Best Customer Protection
sponsored by
- Coconnect
- Connexin
- Exa Networks
- Talk Straight
- WebMate
Best Infrastructure - with more than 250k premises passed
sponsored by
- CityFibre
- F&W Networks
- G.Network
- ITS Technology Group
Best Infrastructure - less than 250k premises passed
sponsored by
- Brsk
- Lit Fibre
- MS3 Networks
- toob
- Truespeed
- Wessex
Best Integrated Campaign
sponsored by
- BeFibre
- Cuckoo
- Hey!Broadband
- KCOM
- Lit Fibre
- Wildanet
Best VoIP
sponsored by
- Community Fibre
- Dial 9 Communications
- Giant Communications
- Voipfone
- Voxbit
- WebMate
Best Hosted Service
- 20i
- Exa Networks
- Krystal hosting
- WebMate
Best Channel Support
sponsored by
- AllPoints Fibre
- CityFibre
- FullFibre
- ITS Technology Group
- MS3 Networks
Best Rural ISP
sponsored by
- County Broadband
- Gigaclear
- Cuckoo
- Quickline
- Wessex Internet
Best Business ISP
sponsored by
- AllPoints Fibre
- Cerberus
- Community Fibre
- Fastnet
- Gigabit Networks
- Truespeed
Best Customer Experience
sponsored by
- BeFibre
- Brsk
- Connexin
- Lightning Fibre
- Sky Business
- Wessex Internet
Digital Inclusion Award
sponsored by
- Spark Somerset
- West London NHS Trust
- Tameside Community Computers CIC
- Gloucestershire Rural Community Council
All finalists are able to purchase the official ISPA Awards finalist logos via our Awards team at Awards@ISPA.org.uk.
Event Information
Presentation of the 2023 Awards will take place on 9th November at the OWO Raffles hotel, Whitehall in London. Tickets are on sale through Eventbrite.
The awards would not be made possible without the support of the 2023 ISPA Awards sponsors Strategic Imperatives, FullFibre, Magrathea, CityFibre, Netgem TV & WiFi, Viavi Solutions, TP-Link, Calix, Linksys, Adtran, RouteThis, LSBUD, EPS Global, Zinier, Altnets, PelicanCorp, Draytek & Clarity
About the Awards
The 2022 ISPA Awards marks the 25th annual industry awards. Those who have entered ISP and hosting categories have undergone technical testing by ISPA’s independent technical testing partner, thinkbroadband. An independent panel of industry experts use the results of testing, as well as written submissions from non-technically tested categories to determine winners, prior to the awards gala. Categories and further information about the awards can be found at https://www.ispa.org.uk/ispa-awards/
About ISPA
The Internet Services Providers’ Association (ISPA UK) is the voice of the UK internet industry for government, parliament, regulators, media and the public. For a full list of members and other information about ISPA, please visit www.ISPA.org.uk or find us on twitter @ISPAUK / LinkedIn @ISPAteam.