The Internet Services Providers’ Association (ISPA UK), the UK’s trade association for providers of internet services, is pleased to reveal the winners of the 2025 ISPA Awards, which took place at City Central at the HAC.
This year’s ceremony comes during ISPA UK’s 30th anniversary year, and shines a spotlight on the organisations and individuals driving the UK’s digital future. The evening saw a range of providers large and small recognised for their passion, innovation, and commitment across a record 20 categories, reflecting the sector’s ongoing transformation and impact.
The night’s big winners included Community Fibre, Lightning Fibre, and Wightfibre, each taking home multiple awards in recognition of their outstanding contributions. The introduction of new categories this year further showcased the breadth of talent and progress in the industry, from fibre infrastructure to digital inclusion and sustainability.
“The ISPA Awards remains a brilliant occasion to celebrate the achievements of our industry and the people shaping the UK’s telecommunications landscape. As ISPA UK marks its 30th anniversary this year, it’s especially inspiring to reflect on how far our sector has come, and the role our members continue to play in building a world-class digital future for the UK. This year’s winners exemplify the innovation, resilience, and dedication that define our sector. As we continue to tackle challenges and embrace opportunities, from moving towards fibre rollout completion to enhancing digital inclusion, these organisations and individuals are laying the foundations for a more connected, inclusive, and sustainable future,” comments Steve Leighton, ISPA UK Chair.
The ISPA Awards marks the conclusion of a highly successful anniversary year for ISPA UK, which included the launch of our consumer polling-based report, Digital Connectivity: What Matters Most to the UK, the Telecommunications Poles Working Group’s pole siting best practice, and our ARP4 report on the sector’s climate adaptation.
The ISPA Awards is the longest-running and most prestigious internet industry awards in the UK. Thinkbroadband provides the technical testing data to shortlist the finalists, with the judging panel determining the ultimate winners across 18 categories.
We would also like to thank all the sponsors of the event, including Adtran, Altnets, Aprecomm, Calix, CityFibre, Clarity, Corero, Eero, Genexis, Heights Telecom, IQGeo, KCOM, Linksys, Magrathea, Netgem, Netskrt, Networks Centre, Plume, Strategic Imperatives, TP-Link, Vetro, and VIAVI Solutions.
ISPA Award Winners 2025
Best Fibre Infrastructure: WightFibre
Kindly sponsored by Altnets
Best Wholesale Platform: PXC
Most Innovative Fibre Deployment: 4Fibre
Kindly sponsored by Aprecomm
Best Network Integration: AllPoints Fibre
Best Community Engagement: Community Fibre
Kindly sponsored by Adtran
Best Customer Loyalty: Wessex Internet (Highly commended: Truespeed)
Kindly sponsored by TP-Link
Best Customer Experience: Lightning Fibre
Kindly sponsored by Calix
Engineer of the Year: Ogi
Sustainability Champion: Community Fibre (Highly commended: Openreach)
Kindly sponsored by Linksys
Best Technology Partnership: Strategic Imperatives/Fibre Cafe
Best Voice Provider: Voipfone
Kindly sponsored by Magrathea
Best Customer, Network and Data Security: TalkStraight
Kindly sponsored by KCOM
Diversity, Equity & Inclusion Champion: Openreach
Digital Inclusion Champion - Industry: Quickline
Digital Inclusion Champion - Charities: Frome Medical Practice Somerset
Best Consumer ISP (over 100k customers): Community Fibre (Highly commended: EE)
Kindly sponsored by Viavi
Best Consumer ISP (under 100k customers): Lightning Fibre
Kindly sponsored by CityFibre
Best Rural ISP: WightFibre
Kindly sponsored by Networks Centre
Best Business ISP: Community Fibre
Kindly sponsored by Plume
Internet Hero: Greg Mesch, CityFibre
Kindly sponsored by Heights Telecom