Internet Hero sponsored by F-Secure winner: David Davis & Tom Watson MP
For their legal challenge to guarantee the privacy of their constituents and their efforts to raise the level of debate in Parliament on communications data issues.
Internet Villain winner sponsored by F-Secure winner: Home Secretary, Rt. Hon. Theresa May MP
For forging ahead with communications data legislation that would significantly increase capabilities without adequate consultation with industry and civil society.
20th Anniversary Award winner: John Souter, CEO of LINX
John has led LINX with distinction, and ISPA Council felt that the fundamental role LINX plays in making the UK Internet work deserved recognition.
Best Superfast Broadband sponsored by Axians winner: Hyperoptic
Hyperoptic were clear winners, with impressive scoring and growth across the UK.
Best Consumer Fixed Broadband winner: Hyperoptic
The judges were impressed with Hyperoptic’s consumer offering and unique features, such as offering free
wi-fi in communal areas.
Best SME Broadband winner: Entanet
Entanet have a whole variety of packages and options for the whole channel and end user SMEs.
Best Enterprise Broadband: Bridge Fibre
Bridge Fibre has true enterprise ready fibre broadband, with flexible contracts and impressive scalability.
Best Wireless winner: Keycom
The judges noted the excellent speeds and performance from Keycom and were impressed with how they served their different customer bases.
Customer Choice winner: catalyst2
Catalsyst2 have customers that are real advocates for the brand, with some impressive testimonials and customer ratings.
Best Shared Hosting winner: Heart Internet
The sheer range of applications, impressive reliability and technical support at a good price saw Heart Internet win.
Best Dedicated Hosting winner: Memset
The judges were impressed at how Memset offer hassle free, high quality hosting, with a strong UK base and sustainability at its core.
Best VoIP sponsored by Magrathea winner: Voipfone
The judges appreciated Voipfone’s investments in R&D, forward thinking business practices and commitment to small UK businesses.
Best Consumer Customer Service winner: ASK4
The case study put forward by ASK4 offered the best mix of what makes great customer service, with the judge’s particularly impressed with how they offer support in 12 languages.
Best Business Customer Service sponsored by Halon winner: catalyst2
The way Catalyst2 have consistently provided great customer service, improved their NPS scores during an impressive period of growth stature made them worthy winners.
Safety Award winner: eCadets
eCadets new peer-to-peer approach to online safety is an innovative and smart way to empower and educate children on keeping safe online.
Security Award winner: F-Secure
The flexibility, portability and range of F-Secure products makes them an excellent choice for ISPs and their customers.
Best Business Use of Cloud winner: Storm Internet
Storm Internet case showed exactly how businesses can rely on their cloud provider, with IPv6 support and additional RIPE addresses getting the judge’s attention.
Best Use of Digital sponsored by Tagadab winner: Hyperoptic
The judges noted the sheer range of digital methods used by Hyperoptic to engage current and future customers.