Policy Update


Countdown to first Draft Online Safety Bill Committee session 

ISPA prepared for what is set to be a busy month for all things online safety, with the Bill Committee announcing their first evidence session for Thursday 9th September. Witnesses are yet to be announced but the session will be the first time the Committee have assembled publicly to scrutinise the draft Bill. In preparation for this, ISPA engaged with two online safety consultations including that of the Bill Committee. Members met to provide their input on a range of questions and next steps while ISPA continued to engage with Government departments on matters of online safety.

Broadband prepares for Terminology and Use Cases Workshops 

ISPA met Ofcom to discuss the next stages of their terminology and use cases work ahead of the first roundtable in September, where ISPA will be representing members. The Broadband subgroup also met to discuss Ofcom’s plans for terminology, use cases and the roundtables as well as a range of other ongoing policy issues including social tariffs, open communications and Electronic Communications Code reform.


ISPA Events


The Future of wholesale & retail ISP models

20 October at 2pm – Hopin

ISPA is very pleased to welcoming you to the final of its three ISP Business Model webinars on 20 October (2pm-4pm) to explore the future wholesale and retail ISP models. 

The broadband market continues to evolve and innovate with increased choice in wholesale networks as the established national networks are being complemented by newer independent networks offering wholesale services and new opportunities for retail ISPs. The F20 gigabit subsidy scheme will only increase wholesale options with its open access obligations for those that help deliver the programme. Come and join us to discuss:


  • How different networks will work together in the future?
  • What makes a successful wholesale network?
  • What are service providers looking for from their wholesale partner?
  • How retail ISPs can monetize new services and stand out in a very competitive market?

Book your complimentary seat here.

The event is kindly sponsored by

Join us for the ISPA’s 23rd Annual Awards Ceremony in November and nominate your Internet Hero!


We are happy to host our annual ISPA Awards ceremony in person again! The winners of the 23rd annual ISPAs will be announced on 4th November from 7pm at the Sheraton Grand Park Lane hotel on Piccadilly in London.

The ISPA Awards is the longest running and most prestigious awards for the UK’s ISP industry. You can find the list of the finalists here.

The event is a black tie and the evening includes entertainment, a gala awards ceremony and a three course meal with wine.

You can purchase individual tickets or make savings on purchasing tables for 10. ISPA Awards and ISPA Awards finalists can also purchase special discounted tickets. *

We are also calling on the public to nominate their Internet Hero for 2021. You can nominate organisations or individuals, who have gone above and beyond to support the internet industry, made a real difference to the online world or revolutionised the way we use the internet. From the Covid recovery to broadband rollout, broadband barrier busting and social tariffs, telecoms supply chain security and online harms, there are a large range of issues for the internet industry and public to consider in your nominations this year.

The Hero Award is an opportunity to recognise the efforts made by organisations or individuals to improve the internet in a year with continued challenges presented by Covid. The deadline for nominations is 17th September. Email awards@ispa.org.uk with your suggestions.

*We continue to monitor Government announcements and advice regarding the events planning to ensure the safest possible event for all and if we are forced to cancel the event your tickets will be refunded. 



ISPA Awards 2021 sponsors







Full Fibre Infrastructure Partner

CityFibre, the UK’s largest independent Full Fibre platform, recognises that the connectivity market is fiercely competitive right now and changing!  As people’s home connectivity needs intensify, CityFibre believes ISPs have an excellent, new opportunity on their doorstep.

Emma Goodwin, Head of Consumer Sales explains; “Full Fibre is unquestionably the future. There is enormous potential for ISPs that have already honed their skills and experience in the business market to address the needs of today’s consumers. We expect to see exponential growth in this market, and it will be exciting to watch those who maximise the opportunity available here.” 

CityFibre’s build programme is progressing swiftly, and that’s really exciting for the channel. By 2025 the network aims to reach 8m premises, so there is every reason for ISP partners to offer and provide Full Fibre services to consumers as well as businesses.

Forward-thinking ISPs have already identified this opportunity, and CityFibre is enabling them to unlock new revenue streams by addressing the intensifying connectivity needs of today’s consumer market. Goodwin believes ISPs can gain an early-adopter advantage by expanding their portfolio to reach residential customers and CityFibre is ready to help them achieve just that!


Open Disaggregated Solutions Partner

Unboxing Terragraph - For fast, resilient internet at a significantly lower cost


This month at our Dublin warehouse, we unboxed Edgecore Networks' MLTG-360 Metrolinq, a Terragraph-Certified Product. Terragraph technology was developed by Facebook and partners like Edgecore to solve the urban bandwidth challenge and last mile connectivity issues.

Global IP traffic is due to increase threefold over the next 5 years and the number of devices connected to the internet is expected to double in that time. Access to high-speed broadband connectivity is limited by poor last mile connections, with more than 1 billion people relying on outdated last mile infrastructure. Fiber to the home can be cost-prohibitive and slow to deploy in some markets, due to factors such as costly right of way permissions, trenching etc. As Edgecore's MLTG-360 distribution node can be mounted on existing street furniture, and Terragraph technology operates on the 60 GHz unlicensed band, it is faster to deploy than new fiber infrastructure, providing fiber-like connectivity at a fraction of the cost, making it ideally suited for applications such as fixed wireless access, smart city, small cell backhaul, and outdoor Wi-Fi.

We delve into these features in our latest blog and our unboxing video shows you what it looks like out of the box.

View now

If you've any questions about Terragraph, or would like to how it might fit into your next wireless project, don't hesitate to get in touch.

Barry McGinley
Senior Systems Engineer
Phone: +353 89 4059789



Fibre Technologies Partner


HD cassette with PLC splitters!

FIBRAIN introduced another product for FTTH - HD cassette equipped with optical splitters of the PLC type!

This solution combines the advantages of PLC splitters, which consist of excellent optical and climatic performance, as well as ease and speed of installation of the finished product due to the modular cassette design and Plug&Play solution.

FIBRAIN HD cassettes can be equipped with splitters with port counts from 1x2 to 1x16. The front panel of the cassette enables mounting up to 12 adapters: SC simplex, LC duplex. Obviously, custom configurations of optical power splitters placed in the HD cassette can be discussed individually.

Details and all technical data are available here > https://lnkd.in/e-qx3NUX
Interested in HD products? See our HD portfolio here > http://hd.fibrain.com/

Naturally, if you have any questions about FIBRAIN products, contact us: k.moulton@fibrain.com and p.golubski@fibrain.com


TV & Smart WiFi Partner 

Netgem TV: 200 channels reached and big sports boost in time for the restart of Premier League!

Last month, we at Netgem reached an incredible milestone – the availability of 200 channels for our customers, allowing ISPs to rival with bundles from Sky or Virgin Media.

Netgem has been proud to expanding its TV line up whilst maintaining a market-leading price for our ISP distribution partners – with prices starting from £9.99/month as part of our best Fibre and TV bundles.

The special launch of our new channels followed the launch of 20 new channels earlier this year from sports streaming service SportsTribal TV. Now that Premier League has re-started, Netgem TV customers can also watch the games in glorious 4K quality on BT Sport.

Fantastic and abundant inclusive programs, and the best premium add-ons, all for a low monthly price and complete freedom for the viewers – that’s what Netgem TV is about!

Come and speak with us at the stand 36 at Connected Britain!

Netgem will star something very special at Connected Britain 2021 (21-22 September – Stand 36). As many ISPA members are planning to be there, please contact our ISP commercial team Aziz Laouir or Shan Eisenberg to come and speak with us in person : )



Infrastructure Partner

Openreach logo

Transitioning copper services to All IP

Openreach, along with the OTA2, runs monthly working group events with Industry and wider audiences affected by the transition from copper services to All IP.  Recently our events have become more interactive, gaining insight into how our audiences are feeling about the move to All IP and where our challenges lie.

We’ve polled our audiences over the past two events with a view to understanding what they feel are the biggest challenges they face in the transition to All IP.  We also asked what stage they are at with their migration planning.  Migration planning is hugely important in the successful transition from copper products to All IP and so is the Communications Provider (CP) journey.  See video below for polling results from the “Transitioning Copper to All IP” working group meeting of 30 June 2021.

These working group events are a great way of bringing together those involved, sharing key findings from our Stop Sell trials, hearing from CPs on their experiences so far and understanding what’s important to them.

To join future working group events subscribe here, you will also receive our quarterly newsletter with all the up-to-date information on the transition from copper services to All IP.

Find the polling results here


CX & Smart WiFi Partner

Consumers accelerate smart home investment

Plume has surpassed a major milestone as more than 1 billion devices have been managed by our cloud controllers globally. We’ve been closely monitoring smart home usage trends throughout the pandemic, and are excited to reveal insights from more than 30 million locations managed by the Plume Cloud. Here's a taster:
  • Fitness bikes and trainers boom in the U.S.: the category is up 132% from October 2019 to May 2021.
  • Home control is big in Europe: Smart light bulbs up 233% and security cameras up 29% from May 2020 to May 2021.
  • Wearables trending in Japan: residents turned to new ways of tracking their health, as the wearables and smartwatches category increased by 127% between May 2020 and May 2021.
  • Read more >




Digital Infrastructure joins ISPA

Digital Infrastructure Ltd is a UK Telecommunication Infrastructure owner and provider, supporting businesses and homes across the UK and internationally by keeping their networks connected to the world through FTTP services.


ISPA in the Press

In August, ISPreview and thinkbroadband promoted our hunt for Internet Hero, County Broadband promoted their nomination for ISPA Awards in Essex TV, and ISPA Chair commented on Hexus' article about UK Gov back £4m trial of fibre broadband via water pipes.



ISPA offers its members a variety of discounts for events that we partner with.

Connected Britain - 21st and 22nd September
2nd Edition MarketsandMarkets Competitive and Market Intelligence Virtual Excellence Series-EU - 7th and 8th October
Working From Home Live - 24th and 25th November, register for your free tickets!

For more information and discounts please visit our website. If you would like to advertise your events here and on our website, please contact Michaela@ispa.org.uk