Don't miss the ISP Business Model Summit & ISPA AGM 
19th September, 1pm-5pm

The inaugural Business Model Summit is taking place on 19th September in London.

This event will explore the opportunities as well as the challenges to the changing ISP market dynamics across both business and residential segments.

Join us and get an overview of the latest innovations and value-added services – PSTN switch off, full fibre, 5G, IoT, AI, Smart TV, Smart home, Cyber Security - that can help you drive more revenue and reduce costs.

Featuring quick-fire presentations and wide-ranging panel discussions, this dynamic summit is free to ISPA members and will start with lunch and our Annual General Meeting.

The event is kindly sponsored by  

Book your tickets for the ISP Business Model Summit here

ISPA Awards 2019

The 21st annual ISPA Awards took place at the Intercontinental Hotel on Park Lane in London on 11th July. The awards once again brought together a huge range of companies, whether large or small, regional or national, new or established, they were represented at the ISPAs.

Winners on the night included BT, Openreach and the IWF, who won Best Customer Solution, Best Infrastructure Provider and Best PR Campaign respectively. Other winners included smaller ISPs such as Storm Internet for Best Hosted Service, TrueSpeed for Best Rural ISP and KCOM for Best Consumer ISP. Hyperoptic were the big winners of the night, taking home two awards for Best Customer Service and Best Business ISP.

The complete list of ISPA Awards winners

ISPA Awards sponsors


If you would like to be involved in the awards next year, please contact

No rest for ISPA over the summer

With multiple consultations published by Government on topics as diverse as consumer advocacy, street works and the European Electronic Communications Code, the broadband subgroup will meet this week to discuss developments, share intelligence from recent meetings with Ofcom and DCMS and shape ISPA's responses. Planning for further activity around upcoming Wayleave legislation is also underway.

The cyber security subgroup are convening later this month to discuss the inquiry into the UK’s 5G infrastructure and national security. The next full meeting of the subgroup will take place at the end of the summer and will cover a range of issues from the Telecoms Supply Chain Review to Active Cyber Defence.

Over the last month there has been a great deal of activity in the liability workstream, including hosting a workshop on DNS-over-HTTPS and submitting a response to the Online Harms White Paper consultation.

If you are a member of ISPA and would like to get involved in these subgroups, please contact

The hunt is on for new ISPA Council Members

ISPA is looking for new Council members to join its Board. Are you interested in taking an active role in shaping ISPA policy and regulatory work? Do you want to help influence the ISPA's strategic direction? The role is open to all full ISPA members, with one representative per member company able to stand.

If you are interested in becoming involved in ISPA Council, please contact for more information.

ISPA in the Press

ISPA Awards were mentioned in ISPreview, The Register, Hexus and telecompaper. We also commented on Boris Johnson's promises for full fibre broadband by 2025 in Wired.

ISPA welcomes Wildanet and Zzoomm to membership fold

Wildanet is an independent internet provider, bringing experience and expertise in fixed-wireless solutions to the region. Our lightning fast, reliable broadband internet services are built around proven and current network technologies, designed to create new options and providing for the first time, awesome choices to rural communities.

Zzoomm is a full fibre Broadband provider serving homes and businesses in towns and cities across the UK.

Partner Events

Plan ahead for the wide range of events with which ISPA partners. Returning to the NEC Birmingham this September 11th and 12th, Future Resource is the UK & Europe’s leading sustainability exhibition. Get your free tickets here.
ISG Automation Summit London is also taking place on 11th and 12th September and ISPA members get 20% discount.
We also offer a discount to ISPA members for AIMed Europe 2019, for everyone who is interested in AI in the health sector.

InfoSec UK Dialogue is taking place between 17th and 18th September in Beaconsfield. Data & Analytics UK Dialogue offers practical insights for data and analytics leaders and takes place on 24th September in London.

For all partner events details and exclusive discount codes for ISPA members, please visit our website.

ISPA Partnership
ISPA Partners for 2019

This month article is from Salumanus

We are happy to announce that in July 2019 we have successfully implemented a DWDM system for one of the most innovative data centres in Poland. Our client expected us to connect two centres situated approx. 45 km from one another and to build an efficient DWDM system. A real challenge was the fact that there was only one fibre on each of the two routes connecting the centres, while the amount of traffic to be generated was immense. But we did it! We remodelled the client’s network in our optical networks laboratory to test the solution we had designed and having checked that everything worked smoothly we started the implementation. The network we have built enables the client to send  24x10 Gigabit Ethernet, 24x16G Fibre channel and 16x1 Gigabit Ethernet while the delays between devices are smaller than 1ms, which is crucial for synchronous replications. The client received what he had expected within rigid budget and time boundaries. For more information please contact

If you would like to join the ISPA 2020 annual partnership programme to regularly engage with our members and benefit from strong visibility, thought-leadership and enhanced networking at several ISPA events, please get in touch now with Audrey: