Two thirds of a company’s competitive edge is now believed to come directly from the experience that they provide their customers, and with Gartner having recently predicted that over 50% of organisations would redirect investment towards customer experience by 2019, it is clear that demand for effective CX and UX solutions is at an all-time high, and showing no signs of decreasing!
In March 2020 thousands of these organisations will be descending on London’s ExCeL, eager to discover the next perfect step on their CX journey. As well as meeting 150 of the industry’s most influential suppliers, they will be hearing from over 50 incredible speakers from the likes of the NHS, Salesforce, Microsoft, Google Cloud, SAP and Odigo, and we can put your business at the heart of it all!
The Customer & User Experience Expo is the industry’s most comprehensive event, showcasing the very latest technologies, strategies and advancements to over 4,500 pre-qualified industry leaders, who are looking to create the ultimate experience strategy which their competitors simply can’t beat!
In 2020, the event will once again be running alongside the incredibly successful Call & Contact Centre Expo, as well as the Smart Communication & Connected Business Expo; this combination of events make up Europe’s largest exhibition dedicated to creating a world of safer, faster and simpler communication for your business, attracting a combined total of 15,000 high-quality potential clients.