Best Business ISP

 Category sponsor

Finalists

• Cerberus Networks

• Community Fibre

• Exa Networks

• Glide

• KCOM

For Internet Services Providers offering broadband to businesses. Entrants must be an ISP that provides business-grade connectivity. While speeds are an important part of the category, it also takes account of overall service levels, packages, performance and more.

Thinkbroadband testing data will be used to determine the shortlist for the category. The data will also inform the judging which will also take account of publicly available data from other sources such as Ofcom and trustpilot where possible.

Please fill out this written entry form (keep the document size to no more than two pages of A4 - minimum size font: Arial 10) and send to awards@ispa.org.uk by end of play on 20th June 2025.

Questions

• How do your services and packages offer good value for large scale business?

• What investment and innovation have you made in your technology over the last year?

• What additional services do you offer to businesses that differentiate your services against the market?

• Why does your business services scale well for large corporations?

• How has your customer base developed in the past 12 months?

• How do you ensure resilient, reliable and secure services for businesses?

• What contract options and flexibility do you offer?

• What are the key features of your customer services and technical support?

• What are your enterprise customer satisfaction levels? (please feel free to provide evidence)