LESS THAN A WEEK TO GO BEFORE OUR BIGGEST ISP SUMMIT YET!
Check the agenda and book your place today
It’s only 1 week until our annual ISP Summit which brings together industry leaders to discuss the most critical challenges and opportunities in our sector.
Title: ISP Summit 2025 - The Next Chapter in UK Internet Evolution
Date: Thursday 8th May 2025, 9am - 6pm
Location: Queen Elizabeth II Conference Centre, Broad Sanctuary, Westminster, SW1P 3EE
Find our full agenda here. Four headline panels at the event include:
- The Next Chapter in the UK fibre market: Unlocking the UK’s Digital Future
- Beyond Speed & Price – Crafting a Compelling Narrative to Boost Consumer Engagement, Customer Loyalty and Commercial Sustainability
- Panning for Fibre: Finding Future Fibre Investment
- Understanding Aggregation - its emergence and its impact
Alongside the panels there will be a multitude of fireside chats, interactive workshops and roundtable sessions on offer for members at the event. The topics will cover a wide array of areas, including policy & regulation, business connectivity, security, commercial challenges, effective communication, emerging technology and much more….
We look forward to welcoming you to our largest ever Summit! ISPA members get free tickets ⬇️
VIEW THE AGENDA LAST FEW TICKETS REMAINING - GET YOURS HERE DISCOVER THE SESSIONS AT THE ISP SUMMIT
ISPA Policy Updates
Routing Change: April’s Shifting Landscape
Despite numerous “OOO” messages around the bank holidays, this past month saw significant policy shifts on multiple fronts – with important implications for ISPA members and the digital wider sector.
A central highlight was the publication of the Government’s Cyber Security and Resilience Bill policy statement, which proposes to expand NIS (2018) requirements. The telecoms sector, already regulated via the Telecommunications (Security) Act 2021 (TSA), is nominally not in scope – however, ISPA is engaging closely with members and government officials to gain further clarity on this, and other questions from members.
On the infrastructure side, we are looking into the impact of new fire safety requirements on rollout to high-risk buildings – please get in touch with us if you have any information to share. Additionally, let us know if you are interested in joining the new Joint User Pole (JUP) working group, launching in coming weeks.
Meanwhile, Ofcom published its final children’s codes under the Online Safety Act, due to come into effect this July. The measures include strict obligations for platforms to mitigate harmful content, implement “effective” age checks, and designate an executive responsible for children’s safety. ISPA is engaging with Ofcom and members on the matter of blocking at an ISP level, as the rules have not yet been fully clarified.
ISPA Policy
This month, ISPA responded to the Digital Inclusion Action Plan consultation, the Home Office’s Ransomware consultation, and the HMT: 10 Year Infrastructure Working Paper. We also submitted a letter to Lord Hanson, to feed into the new Fraud Strategy being developed by the Home Office and DSIT, with a focus on showcasing the industry’s contributions to combatting scam and fraud activity.
Our next Policy and Pub meeting will return on 18th June. As always, please get in touch with policy@ispa.org.uk with any questions, or if you have any suggestions for policy issues we should look into!
ISPA Events
ISPA AWARDS 2025 - ENTER FOR AN AWARD TODAY
Although technical testing for ISP categories has commenced, there is still time to register for other categories at this year's ISPA Awards. We encourage all ISPs, network operators, technology partners, and industry stakeholders to take part. The registration and participation remains free to all!
How to participate:
- Email awards@ispa.org.uk with the name of the category you would like to enter.
- Find the written entry form in categories on our website, complete the form and send it to awards@ispa.org.uk by 20th June 2025.
Winners will be announced at the awards ceremony on 13th November, Early Bird tickets are already on sale HERE.
FIND OUT MORE ABOUT THE AWARDS HERE
Now in its 18th year, the P&I Conference is the key annual parliamentary event for the UK’s internet and connectivity sector, welcoming key representatives from across the policy landscape – including industry, government, Parliament, academia and civil society –to discuss the impact of connectivity and the policy issues facing the UK internet sector.
The 2025 P&I Conference takes place within the context of a relatively new Parliament looking to make its mark; a brand-new Digital Inclusion Action Plan; legislative developments across cyber, online safety, and emerging technology; underpinned by the Government’s Industrial Strategy. It also takes place during ISPA’s 30 year anniversary!
Throughout the day, expert speakers will provide key insights through panel discussions and keynotes covering the evolving role of ISPs in online safety, the opportunities and challenges facing the sector, and the steps needed to ensure digital infrastructure delivers economic and social benefits across the UK.
ISPA members get priority tickets.
ISPA Partners
Strategic Imperatives: New Brand, Proven Innovation
We’re excited to unveil our refreshed brand at Strategic Imperatives - a new look that underscores our commitment to driving innovation in telecoms.
Our flagship platform Fibre Café revolutionises fibre integration by offering a unified gateway that connects service providers to the UK’s wholesale telecommunications ecosystem, eliminating complex integrations, accelerating market access, and reducing operating costs.
Meanwhile, our award willing billing platform, Elevate IQ, empowers ISPs and MSPs with real-time billing, dynamic pricing, and automated subscription management—streamlining operations and enhancing customer experiences.
Discover how SI's solutions can enhance your business HERE
Join Our Workshop at the ISP Summit on Total Cost of Ownership
With the ISP Summit just a week away, Altnets is excited to invite you to our interactive workshop "Total Cost of Ownership: Lifespan and Reliability of Your Network."
As network infrastructure specialists, our Director Paul Britnell will team up with Jose Luis Gonzalez, Network Architect at CommScope, to share critical insights on reliability factors that are often overlooked in network planning.
We'll explore how the strategic choices you make during fibre deployment directly impact:
- Network longevity and durability
- Customer satisfaction metrics
- Long-term operational expenses
This session is designed to help you create networks that balance rapid deployment with cost efficiency while ensuring decades of reliable service with minimal operational intervention.
Spaces are filling quickly! Secure your spot today and discover how to optimise your network investment for the long haul.
Email bea@ispa.org.uk to register your interest in attending Altnets' session.
Aprecomm is thrilled to announce that Industry leader Philippe Alcaras, former CEO of Airties, has joined Aprecomm as an advisor, bringing unparalleled knowledge and experience to guide our leadership team. Read the news HERE.
Aprecomm's sophisticated Quality of Experience (QoE) algorithm blends multiple data points to provide an actual measure of customer experience. This, combined with self-healing optimization smarts, ensures that consumers receive an optimal online experience, enabling service providers to automate customer support, reduce costs, and improve churn.
Read Aprecomm's latest whitepaper HERE
ISPA Insights
AI Insights with ISPA Partner Aprecomm – Complementary or competitive? Why it’s the right time to embrace AI
ISPA Partner Calix announces new strategic partnership
ISPA Members
ISPA is thrilled to welcome new members Bletchley Networks Limited and KCOM!
Bletchley Networks provide fast, reliable communications for UK businesses and homes, with a dedication to outstanding customer service. We’re bringing lightning-fast full fibre broadband to communities across the North East, and alongside our full fibre rollout, we provide nationwide coverage through the BT Wholesale network.
KCOM designs and delivers communications and integration services across the UK. After listening to and learning from our customers, we apply our technical knowledge to help them connect with the things that matter. We’re focused on three main groups of customers: enterprises, businesses, and consumers.
Partner Events
ISPA offers its members a variety of discounts for events that we partner with:
All women in our industry can join Women in Telcoms group run by our sister organisation Comms Council UK for free. Their next in person meeting is on 22nd May and we are happy to share their invitation. Find more about this group here.
RSVP to the May meeting HERE
Tech & AI Live - 14th and 15th May 2025 - the premier event for technology, AI, and cyber executives from across the UK and Europe. We're excited to offer you an exclusive code for 50 free tickets to Tech & AI LIVE London - use code ISPA50 to secure your free tickets today! Find more information and register here.
White Label World Expo - 12th and 13th November 2025 - Find out more and register here.
Partners of ISPA
Become an ISPA Partner
ISPA Partnership offers organisations the opportunity to connect, develop relationships and grow their visibility with our 150+ ISP member community.
The packages run over a 12 month period and include 4 in-person events (including our prestigious ISPA Awards), online thought leadership, marketing opportunities and various other deliverables that ensures your organisation grows its connections in the UK ISP sector.
Find out what the opportunities are here.
To enquire about an ISPA partnership, please message our Head of Partnerships at krystian@ispa.org.uk.
