“Today marks a significant milestone for the broadband industry and consumers with the introduction of One Touch Switch (OTS). OTS will streamline the process of switching broadband providers in the UK, so that consumers will be able to switch between different broadband infrastructure, resulting in greater consumer choice and maximising the benefits of the billions of pounds invested in the UK’s communications infrastructure.
This has been an industry-led programme that has required significant planning, investment and delivery. We remain committed to fostering a competitive communications market that empowers consumers to make informed choices. In addition to the rollout of full fibre broadband and the move to internet-based, OTS exemplifies the transformative efforts made by the broadband industry to benefit consumers across the UK.”