ISPA attends a Secretary of State roundtable

ISPA attended a roundtable with Nadine Dorries MP, Secretary of State for DCMS, telecoms leaders, industry bodies, and the Government's Cost of Living Tsar David Buttress to discuss the cost of living crisis and joint commitments to support customers. ISPA are pleased to give support to the commitments.

Product Security and Telecommunications Infrastructure Bill passes Committee Stage in the House of Lords

The PSTI bill has passed the House of Lord’s Committee Stage of its legislative journey. The Bill had two days of debate in the House of Lords discussing potential amendments on access to poles to fly fibre, the Alternative Dispute Resolution scheme and prohibiting default passwords. However, the Lords agreed to the Bill and amendments were withdrawn or not brought forward. The Bill now awaits its report stage


ISP Business Model Summit on the 8th June - Review
The Impact of the Changing UK Broadband Market - Rollout, Consolidation & Growth

The Internet Services Providers’ Association (ISPA) was pleased to welcome members back to its annual Business Model Summit 2022, returning in person after two years being an online event. Held in DLA Piper’s London offices on Wednesday June 8th, the day had a real buzz and provided a day of insights and networking for all in attendance. The event focused on four key timely market trends, market consolidation, gigabit-capable full fibre deployment, asset protection and the next steps on exploring the future of in-home fibre.

Kicking off with a discussion on ‘What impact will consolidation have on the market?’ the panel featured industry leaders, Matthew Hare, Founder and Chief Executive, Zzoomm; Shan Eisenberg, CCO, Netgem TV & WiFi; Steve Leighton, CEO, Voneus; Charles Cameron, Partner, Cameron Barney; and was chaired by Oliver Johnson, CEO, Point Topic. The panel had a lively debate about the anticipated direction of the market in the coming years, specifically when discussing the consolidation of not only the infrastructure providers, but also the investment firms who sit behind these acquisitions and mergers.

This was proceeded by insights from a variety of ISPA partners providing deep dives into asset protection, fibre to the home, new WiFi and telecom security. This section of the Summit was particularly useful in connecting ISPs with the prospective utility of technologies that are increasingly connected to the ISPs in attendance, particularly when adding subscriber value and an overall improvement of ISP capabilities in the race to achieve the gigabit-capable fibre deployment targets of 2030.

The panel slots of the summit concluded with the much-anticipated panel ‘Deploying gigabit-capable broadband more rapidly to meet full coverage and a connected UK by 2030’. This was a vibrant debate with panellists from across the spectrum of the ISP sector, from key BDUK policy maker, Matt Agar, Openreach Director of Regulatory Affairs, Mark Schumer, through to the CEOs of, Hyperoptic, Dana Tobak, and Gigaclear, Gareth Williams, as well as Rob Hamlin, from CityFibre, all; was hosted by ISPA’s long running chair, Andrew Glover.
The panel touched on a variety of points, but there was a shared view from all the panellists regarding challenges around labour and the workforce to help accelerate rates of deployment, and each set out their own build plan progress and gigabit-capable fibre take up.

The summit then finished with networking drinks, where ISPA members, partners and all those in attendance could discuss the day further. For more information about the work ISPA does with the UK ISP sector, and the opportunities organisations have in partnering, sponsoring such events, or becoming part of the ISPA community please click the button below to get in touch.

We look forward to welcoming all to next year’s annual summit!

ISPA Awards 2022

Tickets for the awards ceremony now on sale

The winners of this year's awards will be crowned on 24th November at a gala awards ceremony at The Landmark London hotel in front of more than 350 of the great and the good of the sector. Shortlist will be announced in the summer but you can already book your seats or secure a full table with a discount today here. The tickets, as always, include a networking drinks reception, a three course dinner with wine, live entertainment and most importantly, the awards ceremony!

Book your tickets for the awards ceremony here

Thank you to the sponsors of the ISPA Awards 2022


Network and Connectivity Partner

Sure is leveraging the Adtran 10G fibre access platform through its Guernsey Fibre project to quickly and cost-effectively deliver XGS-PON across the Bailiwick of Guernsey with plans to cover over 30,000 homes and businesses by the end of 2026.

Learn More Here

Full Fibre Infrastructure Partner

Last month Rob Tristram, Head of Network Optimisation at CityFibre, took part in the ‘Delivering Gigabit Britain: Meeting the Challenge’ webinar, where alongside fellow panel members, discussed the topic ‘Overcoming the latest technological, financial and operational challenges to deliver next-generation networks in the UK’.

During the discussion, Rob focused on CityFibre’s commitment to not only building a digital platform fit for the next generation but also the company’s aim to support ISP growth. By providing the right systems, services, and products, CityFibre makes it easy for ISPs to work and partner with them to grow.

Rob also illustrated how CityFibre is executing on its plans to reach 8 million homes and businesses with Full Fibre by 2025 and more recently the company announced that it is opening the door to new opportunity by looking to partner with traditionally business-focused ISPs who are seeking to target new growth in the consumer market.

This is fantastic news for ISPA members wanting to work with CityFibre and leverage the opportunities that Full Fibre brings to both the business and consumer markets. To find out more about CityFibre’s consumer ISP opportunities, please contact:

Contact the CityFibre Team

DDoS Protection Partner

Defending ISP Networks Against DDoS Threats

Did you miss the Security talk at the ISP Business Model Summit? Panelists including our CTO Ashley Stephenson addressed physical, optical, and logical integrity & protection for Internet Service Providers (ISPs). Find out more about how Distributed Denial of Service (DDoS) attacks can threaten logical integrity, as well as more on the latest attack trends and other insights from the event in our blog.

Read More

Open Disaggregated Solutions Partner

Unboxing UfiSpace's Disaggregated Cell Site Gateway for Telecoms

This month at EPS Global we get under the hood of the UfiSpace S9500-30XS, a future-proof disaggregated cell site gateway router (DCSG), said to be the industry's first white box cell site gateway router to be deployed by global Tier 1 telecoms. Enabling the deployment of open and disaggregated transport network services, it is a high-performance, versatile DCSG designed to address the changing needs of backhaul transport requirements as telecoms make the transition from legacy technologies towards 5G New Radio (5G NR).

It has dense high-speed interfaces (100M/1G for legacy, 10G/25G for 5G, and 40G/100G for backhaul), full timing interfaces (ToD, BITS, 1PPS and 10MHz), QoS capabilities and is equipped with a power processor, 3GB deep buffer and the necessary timing ports to accommodate the evolving cell site requirements as telecoms transition towards 5G.

Watch Now!

Damage Prevention Partner 

July marks the third #NationalSafeDiggingWeek, looking to highlight the importance of #safedigging practices during the busiest and most dangerous period for digging work across the UK.

Those of us in the industry know that digging ‘blind’ can have serious implications for both workers and the general public, so be sure to mark 4th July in your diaries now and be ready to help spread the message!

Support, share and save lives! 

Register Here

CPE Partners


To ensure that all its customers can harness the full speed of their gigabit broadband packages throughout their homes, Connect Fibre, a local, community minded, full fibre network provider announces today that it has partnered with Linksys, known for their Wi-Fi and networking solutions, and Axiros a leading provider of TR-069 remote device management solutions, to deliver the latest Wi-Fi 6 technology to all customers.

Read More

The ISP support experience: A global look at what’s driving ISP support interactions

Managing the quality of experience (QoE) that subscribers receive is more of a priority for ISPs than ever before—and research shows that priority starts with preventing and resolving WiFi issues. But our proprietary data shows that’s much easier said than done, thanks to issues like spiking numbers of connected devices, shifts in societal uses of home WiFi, and even a lack of plan rightsizing.

This report contains insights from millions of home network diagnostic scans conducted using the RouteThis platform in over 200 countries worldwide. In some cases, as much as 50% of support engagements were caused by problems with home WiFi setups.

Download the Report Here

The Brand-New Deco X80-5G Brings Power to Your Home

TP-Link, a leading global provider of consumer and business networking products announced a brand-new Deco X80-5G which is powered with Dual Band Wi-Fi 6 router with 5G and 2.5Gb Ethernet WAN. This product combines Wi-Fi 6, Gigabit+ WAN & 5G to bring unrivaled speeds and ultra-low latency while supporting Voice over LTE. The latest fusion of 5G and mesh Wi-Fi enables families to have reliable, quality internet, regardless of their service provider.

Deco X80-5G provides a stable dual band Wi-Fi 6 speed up to 6000Mbps with 4804 Mbps on 5 GHz and 1148 Mbps on 2.4GHz respectively. The 5G boosts download speeds to 5.0Gbps which is 16.7 times faster than the 4G LTE. The integrated 5G modem with build in nano sim slot allows simple plug ‘n’ play setup. The new generation of 5G has arrived and Deco X80-5G will lead the way.

For more information about this product, get in touch with TP-Link ISP team:

Kalam Meah
ISP Director
TP-Link UK & Ireland
Mobile: +44 7802 466 121


TV & Smart WiFi Partner 

Octaplus boost its fibre offer with a TV combo bundle powered by Netgem TV

Octaplus Internet is the latest ISP to get on board with Netgem TV. Octaplus launched initially in Hull in May 2022, joining MS3’s fibre network, combining broadband services with its own digital phone and TV offering and in July will launch across the Nation on CityFibre and Openreach network providing  speeds of up to 1Gbps. Octaplus has decided to team up with Netgem TV to offer its award-winning TV service to its subscribers as part of its competitively priced TV and broadband bundles. This new partnership puts Octaplus in a strong position to offer its customers a one-stop-shop for all their connectivity and communication needs.
Are you looking to boost your fibre offer?
Get in touch with us:

Learn More About The Partnership

Infrastructure Partner

Openreach logo

New Openreach Proof of Concept aims to put providers in pole position

Openreach is in the middle of a Proof of Concept for communications providers (CPs) who use the company’s poles to deliver fibre broadband and other services.

Poles owned by Openreach are available to PIA established CPs as Physical Infrastructure access (PIA) products – and the Proof of Concept aims to test a new process for an end user switching from an Openreach copper line to a PIA CPs’ own fibre connection on a pole, in a very limited set of scenarios.

The Proof of Concept started at the end of June and will run for a maximum of 12 months. During this time, PIA CPs who have signed up for it will be able to replace an existing copper drop wire with their own fibre drop wire within the limited scenarios stated and subject to the terms and scope of the Proof of Concept. Normally, in these very limited scenarios, it could have required a ‘Network Adjustment’ – and this might have resulted in delays waiting for a pole replacement.

It’s hoped that by avoiding the need for any Network Adjustment work, the whole process of providing fibre to customers over existing Openreach poles will be smoother and quicker.
During the Proof of Concept, Openreach will assess the whole process, and look into the benefits, risks, safety aspects, and potential scale of this kind of work, before reporting back on its findings. It will also provide an insight into what’s needed if there’s any damage or loss of service to customers caused by the drop wires being removed incorrectly.

If CPs have any questions about the PIA product they should contact their Openreach business development manager or customer experience lead.


CX & Smart WiFi Partner

Plume Announces Three New Independent Directors to its Board

Plume®, the personalized communications services pioneer, today announced that it has appointed Magdalena Yesil, Founding Board Member of Salesforce, Roxanne Oulman, former Executive Vice President and CFO at Medallia and Tony Werner, former CTO at Comcast, as independent directors to its board.

Find out more here

Test & Measurement Partner



The UK’s biggest mobile and broadband companies have agreed a plan to help customers struggling to pay bills amid the cost of living crisis, including moves to allow switching to cheaper deals without paying a penalty. Our comments for this story was published by The Guardian, The Times, MSN and Yahoo! News.



ISPA offers its members a variety of discounts for events that we partner with.

ISPA is partnering with Connected Britain which will take place on 27th and 28th September at the Business Design Centre in London. More information is coming soon.

We are also a media partner of TechEx Global Conference & Exhibition on 1st and 2nd December at Olympia in London. ISPA members can claim 20% discount, using the code ISPA20

If you would like to advertise your events, please contact