One Touch Switch transition builds momentum

ISPA have continued to represent members on the One Touch Switch (OTS) Steering Group who have agreed on the design and governance arrangements for an SPV to oversee running of OTS Hub. The arrangement will be based on 2 levels the Users, every CP will be a user, paying a small fee to use the hub to enable, and the Members who will shape the SPV. Elsewhere, ISPA attended a GigaTAG meeting examining the progress made so far on the recommendations included in last year’s report.

Another busy month for Cyber

This month ISPA responded to the DCMS consultation on proposals to expand the Network Information Security (NIS) Regulations. Under the proposals, the regulations will shift from a reactive to a proactive regime, with managed services brought into scope and enhanced reporting duties to the ICO placed on in scope services. ISPA also continued to engage with members on the Telecoms Security Act consultations. Meanwhile in Parliament MPs debated the Computer Misuse Act with Security Minister Damian Hinds MP saying an update on the initial findings from the Government call for views would be provided "shortly".

Online Safety Bill has Second Reading

The Second Reading of the Online Safety Bill saw a strong turn out from MPs, with many unable to speak due to such high demand. During the discussion, MPs raised a wide range of issues on the likes of legal but harmful content, protecting children and the role of Ofcom. MPs were particularly interested in the scope of the Bill, with a number suggesting that categories should be based on risk rather than size. There were also calls for the Government to ensure the Bill was future proofed to emerging threats and technologies.  ISPA met with the DCMS Engagement team to discuss the Bill.


Book your seat at the Business Model Summit here

ISP Business Model Summit in June
Impact of the UK maturing broadband market 

With hundreds of different altnets attracting massive investment and racing to roll-out their own FTTP services in the UK, the broadband market is more vibrant than ever and hopefully on track to reach nationwide gigabit-capable coverage by 2030. Join the next ISP Business Model Summit on 8th June at the office of DLA Piper and listen to insightful discussions aimed at answering the key questions intrinsic to the exploding UK broadband market. The days agenda includes: 

  • Panel - What impact will consolidation have on the market?
  • Fireside Chat - Driving sustainable network innovation with open telecom technology
  • Panel - Deploying gigabit-capable broadband more rapidly to meet full coverage and a connected UK by 2030
  • Case Study - Unlocking the value of connected homes with seamless WiFi services in a rapidly evolving market

As well as much more on the day, and a multitude of market leaders in attendance.

Speakers participating on the day:

  • Gareth Williams, CEO, Gigaclear
  • Paul Norris, CEO, BDUK, DCMS
  • Dana Tobak, Founder and MD, Hyperoptic
  • Catherine Colloms, MD for Corporate Affairs & Brand, Openreach
  • Simon Holden, Group Chief Operating Officer, CityFibre
  • Albert Farag, Managing Director, Linksys Europe
  • Fionn Wardrop, Business Development Manager, LSBUD 
  • Oliver Johnson, CEO, Point Topic
  • Shan Eisenberg, CCO, Netgem TV & WiFi
  • Tom Ronan, Director of Regional Product Management, Viavi Solution
  • Steve Leighton, CEO, Voneus & ISPA Council member – Event chair
  • Matthew Hare, Founder and Chief Executive, Zzoomm
  • Eric Joyce, Business Development Manager - EMEA, Adtran

Tickets are complimentary for ISPA members and include refreshments, lunch and networking drinks reception on the terrace. Please reserve your place here.

The event is supported by all ISPA partners: Adtran, CityFibre, Corero, EPS Global, Linksys, LSBUD, Netgem TV &WiFi, Openreach, Plume, TP-Link and Viavi Solutions.

ISPA Awards 2022

Time to send in your written entries

Final registration for the 2022 awards closed on Friday and we are happy to announce a high number of organisations entering into the prestigious ISPA event, now in its 24th year. If you missed the deadline and would like to participate, please contact directlyAll entrants must send their written submissions by the end of play on 3rd July. The winners will be crowned on 24th November at a gala awards ceremony at The Landmark London hotel in front of more than 350 of the great and the good of the sector. Shortlist announcement and tickets sale will open in September.

Categories for the ISPA Awards 2022 

Please click on the category link to access the written entry form and submit it to by 3rd July.

Best Business ISP
Best Consumer ISP for fewer than 100,000 customers
Best Consumer ISP for more than 100,000 customers
Best Customer Innovation
Best Cyber SecurityBest Hosted Service
Best Infrastructure for fewer than 100,000 premises
Best Infrastructure for more than 100,000 premises
Best Rural ISP
Best VoIP

Thank you to the sponsors of the ISPA Awards 2022


Network and Connectivity Partner

Adtran discusses how to roll out XGSPON with a sustainable model in mind
Combining the best of all worlds with open, disaggregated solutions

A significant struggle facing the telecommunications industry is transitioning to a green company when there is an existing product footprint. Replacing an entire network each time a new, greener product enters the market results in costly overhead quickly. It is time to transition the typical architecture to a new one that allows for consistent improvement in an efficient and manageable way.

Rather than replacing an entire network, the path to greener connectivity looks like a reimagined portfolio that breaks a solution into different components, reducing the heavy interdependency between network elements.

Find more here

Full Fibre Infrastructure Partner

Rollout helping to level up the UK

A new report has highlighted the extent to which the delivery of Full Fibre networks by CityFibre, the UK’s largest independent Full Fibre infrastructure platform, will support the Government’s nationwide levelling-up programme by unlocking economic growth and reducing the digital divide in different areas of the country, which currently experience vast differences in both coverage and service quality.

The research, conducted by the consultancy Hatch and commissioned by CityFibre, has identified over £38bn in potential economic benefits, derived over a fifteen-year period, stemming from CityFibre’s rollout of future-proof Full Fibre infrastructure in 285 cities, towns and villages in England and Scotland.

Find out more

DDoS Protection Partner

The Soft Underbelly - DDoS and our Reliance on Internet Availability

‘Always-on’ connection is increasingly vital for today’s businesses - and this reliance on being always available means even seconds of downtime can prove catastrophic. Cybercriminals are taking full advantage of this fear of downtime with ransom and DDoS attacks.

In the latest issue of Networks Europe Magazine, Corero CTO, Ashley Stephenson, discusses this with advice on how to best protect your organisation and stay ahead in the security race.

Read more here

Open Disaggregated Solutions Partner

How can Open Networking Meet the Challenge of the Climate Crisis?

Demand for cloud services is growing and with that is the need for more infrastructure to support this growth in traffic. For every blog post, photo and tweet there is a physical manifestation somewhere in the world. These manifestations are Data Centres. The carbon footprint of Data Centres and their energy usage has come into sharp focus, as climate targets loom, and the climate crisis intensifies. How can open networking meet this challenge and bridge this gap?

Senior Systems Engineer for EPS Global, Barry McGinley, is joined by Open Compute Project board member John Laban to talk about how the switch to open networking can reduce emissions and energy usage in Data Centres.

Listen to the podcast here

Damage Prevention Partner 

The National Damage Prevention Day 2022

LSBUD is proud to be hosting the fourth annual National Damage Prevention Day that promotes prevention of damage to utility networks across the UK. Supported by the accompanying industry report on the vulnerability of our utility infrastructure, Digging Up Britain, it is the only event focused on damage prevention and safe digging in the UK.

We are delighted to offer all ISPA members discounted tickets to this years in-person event, that can be accessed here.

CPE Partners

TP-Link creating the future with the new XGS-PON XGX800v CPE

It won’t be long now before the existing PON networks start to become overloaded in some areas with all the new bandwidth hungry services increasingly carried on these PON networks. Users' demand for more bandwidths will put more pressure on Internet Service Providers (ISPs) at a time when better network management is essential.

XGS-PON is the next evolution for passive optical networks (PON) that supports 10Gbps symmetrical data transmission. XGS-PON provides better services with higher bandwidth and lower latency while encouraging the development of high-bandwidth operations. It reduces both capital and operating expenditure, protecting ISPs' existing infrastructure investments and gain more profits.

TP-Link, as a leader in the WLAN devices market, is committed to providing innovative networking products and is launching a new XGS-PON E1 CPE device, the XGX800v, coming with Faster Symmetrical Speeds of 10Gbps, Lower Latency and Higher-Density Connectivity. In addition, the new device comes with Dual Band Wi-Fi 6 and the latest Easy Mesh technology.

For more information about this product, get in touch with the TP-Link ISP team.
Kalam Meah, ISP Director, TP-Link UK & Ireland, Mobile: +44 7802 466 121

TV & Smart WiFi Partner 

Connected North - Netgem's Manchester Meet-up

Netgem TV & WiFI recently attended Connected North where big network players and ISPs made the most of the vast opportunity of ultrafast fibre for the North. To help them not just pass homes but also connect more and ultimately boost the valuation of their fibre base, Netgem has partnered with Transatel to bring not just TV and WiFi but also mobile on the EE network.

With Netgem TV & WiFi UK Altnets can:
✅ Boost fibre sales, boost valuation
✅ Go from single play to quad play in weeks
✅ Get White/grey label TV, WiFi and mobile

To find out more contact Shan at

Infrastructure Partner

Openreach logo

Physical Infrastructure Access (PIA)

Openreach has successfully deployed the key order journeys via API enabling PIA Communications Providers (CPs) to integrate their systems with Openreach inventory and ordering systems to avoid ‘double keying’, driving efficiency and further underpins scale consumption of the product.  Order journeys include Notice of Intent (NoI), Network Adjustment (NA), Evidence Capture and Build Complete. Further API development is planned this coming financial year (subject to budget) to deliver ‘Whereabouts and Lead-in’ recording.

We continue to evolve our engineering principles to pass on innovation to CPs, for example changes to pole loading to improve time to deliver on overhead end customer provision.

We have recently concluded a Proof of Concept to test requirements to further support scale underground provision, focussing on improving the Network Adjustment aspect of the process and are now well underway to look at a ‘tour of duty’ type approach to help provide a ‘clean’ polling estate prior to CPs building at scale in a given geographical location, with four CPs participating.

If CPs have any questions about the PIA product they should contact their Openreach business development manager or customer experience lead.

CX & Smart WiFi Partner

Top 100 executives for 2022

Congratulations to Plume's CEO, Fahri Diner as his “top 100 executives for 2022” accolade was announced by Cablefax.

Find out more on the top 100 here

Test & Measurement Partner


ISPA welcomes Box Broadband and UK Dedicated Servers to our membership fold

Box Broadband was founded to meet the challenge of poor internet connectivity for rural communities in the South of England. Head Quartered in Cranleigh Surrey, Box was recently acquired by Community Fibre, who’s funding has accelerated the Full Fibre network build, covering over 240,000 premises within the next 3 years.

UK Dedicated Servers has been providing dedicated server, co-location and private cloud services since 2004. UK Servers is committed to providing the upmost in customer support and service availability through high specification facilities and onsite 24/7/365 UK freephone support.

Find membership benefits and form to join here


ISPA offers its members a variety of discounts for events that we partner with.

ISPA is partnering with Connected Britain which will take place on 27th and 28th September at the Business Design Centre in London. More information is coming soon.

We are also a media partner of TechEx Global Conference & Exhibition on 1st and 2nd December at Olympia in London. ISPA members can claim 20% discount, using the code ISPA20

If you would like to advertise your events here and on our website, please contact