ISPA calls for a consistent, stable and proportionate regulatory framework on cyber security

As Parliament prepares to be dissolved ahead of a December General Election, ISPA sent in its submission to the Joint Committee on the National Security Strategy Committee inquiry on 5G infrastructure. We argue that the most effective way for Government to help industry is through a consistent, stable and proportionate regulatory framework, with evidence-based policy that seeks an appropriate balance between security and investment. You can find ISPA’s response here.

A busy month for the broadband subgroup 

The broadband subgroup has been busy feeding into projects on a local and national level. This follows the publication of the Telecoms Infrastructure (leasehold property) Bill which will speed up the wayleave process for operators rolling out gigabit capable connections. The group has also been involved in work led by the Greater London Authority around new build developments and ongoing work on future switching processes.

ISPA Policy Conference:
What is next for DNS-over-HTTPS

6th December 2019

DNS-over-HTTPS (DoH) has captured the attention of politicians, the media and most crucially the technology and internet sector. This conference will provide an opportunity to learn more about this new internet standard and how it might impact the management of networks.

The event will feature panel debates and expert talks on the interaction between DoH and issues such as cyber security, network management and the wider approach to internet regulation.

Taking place shortly after IETF 106 in Singapore, the event will provide an opportunity to reflect on discussions that have taken place at international level and bring together ISPs, platforms, policy makers and regulators to discuss DoH and how this new standard should be implemented in the UK.

This event will be held at BT Centre on Friday 6th December from 1:00-5:30pm and will be followed by drinks and networking .

You can sign up here.

ISPA Member Survey on entertainment services

ISPA is seeking member's views on ISP entertainment services to help inform a potential new workstream.

“Buffer-free”, “streaming” and “4K” have become common buzzwords that ISPs use when marketing consumer broadband at the point of acquisition and to upsell to faster speeds. A quick glance at many ISPs’ websites shows companies such as Netflix, Amazon Prime Video or Spotify are often heavily featured.

Entertainment has the potential to be key driver for faster speeds so together with our partner,, who currently work with several members, we have decided to explore some of the challenges and the possible solutions around providing top-level entertainment services to your customers.

We are inviting all ISPA members to fill in a short survey by clicking here. It is only 9 questions and is to better understand how you use entertainment as part of your customer offering or any barriers to doing so.

Drawing on the survey’s results, we will co-host a workshop in early 2020 with to discuss some of the challenges and opportunities identified, hear from expert speakers in the content space and assess the potential of joining forces to work with content partners.

Click here to fill in the survey

ISPA Partnership Programme

Please discover below the latest insights from ISPA’s annual partners and feel free to reach out to us if you want an introduction.


As we enter the final two month of the year, traditionally the most popular time for TV we will have a look at what’s been going on the TV landscape and give our view on what that means for the ISPs, particularly in the build up to Christmas.

The pace of change in television is tremendous: BBC has launched their first streaming channel with BBC III, the long awaited Britbox service is around the corner, and Amazon Prime Video will be broadcasting Premier League games in a couple of weeks - just to name a few of’s partners.

The internet is massively increasing the choice available to UK viewers with half of UK households subscribing to at least one subscription video-on-demand service. However, Broadcast television, and public service broadcasting in particular, remains valued and accounts for the majority of people’s viewing with 69% of the average 5 hours of video consumption per person per day.

The Christmas period is traditionally the best time for broadcast TV and with an increasing focus on driving consumers to their apps, it may well be that this year for the first time, On Demand viewing outstrips live.

One thing for sure is that this Christmas, consumers will need a good connection and a TV service that will support it - with November being traditionally a very strong month for broadband we wish all ISPA members fantastic sales this month. Happy bundling!

Full fibre broadband would boost UK economy by nearly £60bn

A new report by the Centre for Economics & Business Research (CEBR) – “Full fibre broadband: A platform for growth” – commissioned by Openreach, has found that connecting the UK to Fibre-to-the-Premises (FTTP) broadband by 2025 would deliver almost a £60 billion boost to UK productivity – an average of more than £1,700 per worker.

However, red tape and punitive business rates on fibre infrastructure currently undermine the investment case and are slowing down the roll-out, meaning that the industry could struggle to reach the ambitious targets set by Government.

In response to the report, Openreach has published proposals that will enable Government and the industry to massively accelerate the roll-out. These include:

· An exemption from business rates in order to stimulate more investment
· Government action to lower costs and reduce barriers to deployment
· The regulator setting the right conditions to unlock the commercial case for companies to build across most of the UK.

Clive Selley, Openreach CEO, said: “Through our Fibre First programme, Openreach is now building to 103 locations across the UK and we’re on track to build to four million premises by March 2021. With the right policies and regulation, we can build a better, more reliable broadband network faster than any other country in the world and unlock the benefits for the whole UK. If that doesn’t happen, then many people will be locked out of a more connected future and the UK could lose its status as a global digital leader.”


Control the world around you with DrayTek’s Vigor ACS
Central Management System

DrayTek’s VigorACS Central Management System remains a market-steering platform for large-scale, multi-site business networks thanks to its advanced security features, fast network deployment capabilities and continuous in-house development with user experience in mind. VigorACS provides a holistic, integrated view of all the DrayTek devices, giving pin-point location, real-time status and activity of devices through its sophisticated Management Dashboard.

Automate, schedule tasks outside business hours to prevent downtime, reduce cost & time for managing estate.
At a glance VigorACS is stacked with management features allowing the fast, simple and cost-reducing deployment of an unlimited network of Vigor Routers, VigorAP Access Points and VigorSwitch devices. With the enormous control it gives over a network, users can make sure network-wide security and performance firmware upgrades are installed as required and can be scheduled outside of business hours, ensuring customers’ hardware remains secure and reliable, and business is undisturbed.

VigorACS also includes alerts for device downtime, failure and other alarm-conditioned changes, allowing System Integrators and system administration personnel to identify and resolve issues as they occur – often before it affects your customers’ business.

Customers can feel confident in their network, reduce the number of site visits and engineer call-outs, saving time and money but also eliminate downtime during crucial operating hours.

DrayTek offers the platform as a self-managed or as a hosted service. With Vigor ACS you can control an entire estate of DrayTek devices from a single pane of glass at up to 10 times lower prices than any other competitor.

New among S5750 series

We are pleased to inform you that from the beginning of September 2019, new model, DCN S5750E-52X-P-SI (R2) was launched.

This switch has 48 x 10/100/1000Base-T (PoE+) and 4x 1/10GBase-X SFP+ ports. Because of the large power budget (750W), this switch is able to provide PoE on each of the ports, which will be suitable for CCTV structures, as well as ISP, Integrator or HoReCa sectors.

The device provides full support for multicast technology, full VLAN table support as well as advanced DHCP functions. Due to the high bandwidth and non-blocking matrix, it is perfectly suited for use in high-performance operator networks. Implemented security mechanisms allow for optimal management of users connected to the network. The full range of device management functions allows you to maintain full control over the system.

We encourage you to consider the full switch functionality: or contact:

If you would like to join the ISPA 2020 annual partnership programme to regularly engage with our members and benefit from strong visibility, thought-leadership and enhanced networking at several ISPA events, please get in touch now, email or call 020 3397 3304.

ISPA in the Press

This month we commented on Queen's speech that was covered by BBC NewsIT ProISPReview and Fibre Systems.

ZD Net also covered the Broadband future following Sajid Javid's pledge to spend £5 billion on supporting gigabit-capable broadband.

Welcome to three new members in October

Dyfed IT is Wireless and Fiber Internet Service Provider delivering Superfast, Ultrafast and Gigabit connectivity across Wales.

Jurassic Fibre are a new innovative service provider who will be providing high speed fibre based services to residential and business customers in the South West of England.

toob Ltd designs, builds, owns, sells, and operates its own full fibre network for the benefit of consumers and small businesses in the UK. Our company’s strategy is to provide full fibre availability to one million homes and small businesses over the next ten years.

Events Partnerships

ISPA offers its members a variety of discounts for events that we partner with.

These events take place in November:
IT Digital Leaders & Tech Infrastructure UK Dialogue
Wi-Fi Now International 2019 Conference
Connected Car Summit.
IT & Digital Leaders UK: Public Sector Dialogue
InfoSec UK Public Sector Dialogue
The White Label World Expo UK

For more information and discounts please visit our website. If you would like to advertise your events here, please contact