ISP Business Model Summit and AGM

The inaugural ISP Business Model Summit and ISPA's Annual General Meeting took place on 19th September in the offices of DLA Piper in London.

The event started with ISPA AGM where two resolutions were passed and six Council members were elected. These were five existing Council members - Ali Law from Sky, Jacquie Mellor from Virgin Media, Steven Axon from M247, Matt Peake from Verizon and Malcolm Hutty from LINX; and we welcomed one new member - Thomas Mangin from Exa Networks.

This was followed by the Business Model Summit which saw a diverse range of high-profile speakers and panellists discuss best practices and insights related to the impact of new technological solutions and services on ISP’s business models.

The event was kindly sponsored by


ISPA's Policy Update

As usual, September has been a busy month as ISPA finalised responses to several consultations due as civil servants and Ofcom officials return from their summer breaks. We finalised our response to the Electronic Communication Code and the Streetworks Manager consultations after seeking member feedback, and have started to prepare our views on Government plans to change consumer advocacy in Telecoms and the ongoing inquiry into 5G and national security.

ISPA also continued to engage with civil servants and MPs on the issue of DNS-over-HTTPS (DoH) with our attention clearly focused on ensuring that this new internet standard is implemented with UK customers and providers in mind.

We are also keeping an eye on online safety and related developments and are looking forward to further engagement with Government on the recent rollout funding announcement.

ISPA Partnership Programme
ISPA Partners for 2019

Please discover below the latest insights from ISPA’s annual partners and feel free to reach out to us if you want an introduction.

A TENacious win for DrayTek
DrayTek wins the PC Pro Excellence Award for Best Router Brand 2019

DrayTek are delighted to have been announced as winners of the PC Pro Excellence Awards for Best Router Brand for the tenth time in twelve years at the 2019 ceremony in London. This award is especially significant for DrayTek as voting is open to real-world expert users of router brands and readers of PC Pro magazine.

With end-user satisfaction at the core of the DrayTek brand goal, a tenth win of the user-voted PC Pro Excellence Award is a tremendous honour. “To have won this award for a tenth time is an enormous achievement for us, and it is extremely satisfying to know that our solutions continue to exceed our customers’ expectations. Thank you to all our customers and partners that voted for us and thank you to PC Pro Magazine for hosting the award.” Julian Hubble, Sales and Marketing Director, DrayTek UK & Ireland states.

Julian accepted the award on behalf of DrayTek at the London ceremony on 26th September 2019

About DrayTek UK
DrayTek UK has marked a fast and steady growth to become a leading manufacturer of business class broadband and networking solutions. Today, we offer a complete range of business networking gear, including wireless, switching, routing, security, along with services such as central management system.
DrayTek’s business philosophy is focusing on promoting high-performance, cost-efficient and reliable networking solutions that will help businesses exploiting the full potential of the Internet. Learn more at   Marketing contact:


Dear ISP, do you know that the Wavelength Division Multiplexing technology can bring you direct benefits? Yes! The xWDM technology is also for you!

Although you might consider it complicated and dedicated only to the big guys, it’s within your reach, and we can help you make the first steps and get confident in it. To put it briefly, Wavelength Division Multiplexing means the virtualisation of your fibre, and depending on the technology applied you can send several independent transmissions over a single fibre.

What does it mean in practice? First, you can reduce transmission and fibre lease costs and the costs of connecting new clients to the network. Second, you can optimize your current resources and increase your network security and efficiency. Third, the WDM technology will save your time and make you more independent! How to achieve that? See our expert’s presentation at the last ISPA conference here and ask us directly at bundles ‘best entertainment service’ with Isle of Wight ISP WightFibre

Internet TV and home entertainment leader,, has announced its partnership with Isle of Wight’s Ultrafast fibre broadband company, WightFibre, to launch its best entertainment streaming campaign.

Since the 8th of August, WightFibre and have been offering a broadband package consisting of fibre broadband, TV, and home phone services all in one contract from £25.48 a month, with internet TV streaming service, available for customers old and new.

WightFibre is rolling out its full-fibre network to help make the Isle of Wight the best connected island in the UK. Along with WightFibre have started an above the line (ATL) joint marketing campaign across the island covering all regional press, broadcast, bus shelters, railways and sheet billboards to promote being the best entertainment on the Isle of Wight’s fastest internet, as measured by average broadband speeds across the island.

The proposition is designed to support WightFibre’s newly upgraded network which will see full fibre broadband – all the way into your home and not just to the street cabinet, which is the case with leading broadband companies such as BT, Sky and TalkTalk. This network will reach over 60,000 of the 70,000 homes on the island by the end of 2020 with the aim to deliver unbeatable speeds of 900Mb, putting the island at the forefront of the digital economy.

As well as bringing customers an upgrade to their current broadband package, partnering with internet TV service means customers will have access to over 50,000 hours of online streaming content, which isn’t just personalised to each viewer, but consists of multiscreen, recording, and Freeview Play functionalities.

All new customers will gain one-year inclusive access to Amazon Prime which can be viewed through the service.

Sylvain Thevenot, Managing Director of comments: “We all want to watch high quality TV with seamless connectivity, and with the rise of “skinny bundles” with a low entry cost and general “pay as you go” approach, many broadband companies don’t supply premium content with their deals. We wanted to push a quality-first campaign in order to be on top of the great free on-demand TV offered through Freeview Play and with the fastest connectivity - so we made this a reality.”

John Irvine, CEO of WightFibre adds: ‘TV is a really important part of the offering in the UK marketing place where the end customer is now expecting to buy TV alongside their broadband, so being able to offer TV is extremely important. have a great value proposition, that brings next generation TV to our customers, that complements our Full Fibre rollout.'

If you would like to join the ISPA 2020 annual partnership programme to regularly engage with our members and benefit from strong visibility, thought-leadership and enhanced networking at several ISPA events, please get in touch now with Audrey: 

ISPA in the Press

ISPA's Chair Andrew Glover gave interview to ISPReview on the Risks of Brexit, DoH and UK Full Fibre Targets, read it at ISPreview.
We also commented on Government's Announcement of £5bn Investment Into ‘Gigabit-Capable’ Networks in ThinkBroadband, Computer Weekly and Silicon; Switching off copper networks to Mobile Europe and rural digital divide in Advanced Television and ISPReview.

Our stance on Firefox new encryption were mentioned in ForbesITProThe RegisterTheGuardianGizmodoISPReviewBroadband DealsITProGizmodo, The RegisterTechSpot and Naked Security.

Welcome to three new members in September

Fibrus is a broadband network provider bringing full fibre infrastructure to Northern Ireland. With a new FTTP (Fibre to the Premises) network, built using our own fibre and exchanges, Fibrus fibre broadband brings minimum speeds of twice the UK average directly to homes and business across Northern Ireland. Our Staff are all based in Northern Ireland allowing us to bring excellent services and technical support to our customers

NDG Technology is a global business that specialise in providing all organisations with the best connectivity and solutions on the market.

People’s Fibre is a brand new broadband provider, launching a much-needed and game-changing product that’s 20x faster than the UK’s average broadband. We’re building cutting-edge Full Fibre communications networks that enable everyone to; download in a snap, binge-watch Netflix in 4k UHD on every TV in the house at the same time, and so so so much more. Our founders are a super successful team from ‘fibre-rich’ Sweden, one of the world’s top countries when it comes to digital innovation. Now it’s time to take on the UK broadband market!

Events Partnerships

ISPA offers its members a variety of discounts for events that we partner with.

These events take place in November:
IT Digital Leaders & Tech Infrastructure UK Dialogue
Wi-Fi Now International 2019 Conference
Connected Car Summit.
IT & Digital Leaders UK: Public Sector Dialogue
InfoSec UK Public Sector Dialogue

For more information and discounts please visit our website. If you would like to advertise your events here, please contact