by TheISPA | May 12, 2017 | Political Monitor
Broadband ISPA Broadband Working Group Call: Automatic Compensation Join us on a conference call from 10:00 - 12:00 on Thursday 18th May to discuss ISPA's response to OFCOM's implementation of automatic compensation for broadband faults, and current barriers to...
by TheISPA | Apr 21, 2017 | Political Monitor
Broadband Broadband prices rise by an average 43% when fixed term deals end Customers on the cheapest basic broadband tariffs are hit with an average price rise of 43% (£113) a year once their deal ends, according to a report by Citizens Advice. The charity also found...
by TheISPA | Apr 7, 2017 | Political Monitor
Broadband Which? publish report on broadband Consumer group Which? have published a report on broadband and launched a new speed checker and complaint tool. The research found that: 16 million people – or six in 10 (59%) – experienced some kind of problem with their...
by TheISPA | Mar 31, 2017 | Political Monitor
Broadband ASA to review advertising of 'fibre' broadband services The ASA is due to carry out a review of how they interpret the Advertising Codes when judging the use of the term 'fibre' to describe broadband services. In particular, the ASA will be considering...
by TheISPA | Mar 24, 2017 | Political Monitor
Ofcom Ofcom propose automatic compensation for quality of service issues Ofcom have published a consultation on their proposals to introduce automatic compensation for residential broadband consumers who suffer quality of service problems in relation to delayed...
by TheISPA | Mar 17, 2017 | Political Monitor
Ofcom publish consultation on Openreach separation Ofcom provided further details and a consultation on the legal separation of Openreach following last week’s announcement. Ofcom state that BT’s March Notification sufficiently addresses the competition concerns as...
