by TheISPA | Mar 24, 2017 | Political Monitor
Ofcom Ofcom propose automatic compensation for quality of service issues Ofcom have published a consultation on their proposals to introduce automatic compensation for residential broadband consumers who suffer quality of service problems in relation to delayed...
by TheISPA | Mar 24, 2017 | News, Press Releases
In response to this morning’s Ofcom announcement on automatic compensation, James Blessing, the Chair of the Internet Services Providers’ Association (ISPA), responded: "Customer service is a priority for ISPA members, borne out by Ofcom’s own research that shows the...
by TheISPA | Mar 21, 2017 | News, Press Releases
Online safety is a priority for the Internet industry and our members have long been committed to providing advice, tools and support to help parents and carers protect children on the Internet. We believe that self-regulation is the right approach to dealing with...
by TheISPA | Mar 17, 2017 | Political Monitor
Ofcom publish consultation on Openreach separation Ofcom provided further details and a consultation on the legal separation of Openreach following last week’s announcement. Ofcom state that BT’s March Notification sufficiently addresses the competition concerns as...
by TheISPA | Mar 10, 2017 | Political Monitor
Broadband MPs debate broadband advertising This week, MPs held Westminster Hall debate on broadband speeds and advertising. In general, MPs were critical of ISPs and particularly the ASA and there was a consensus that the rules around advertising broadband needed to...
