Rate your ISP & win tickets to the ISPAs in JulyCustomers of ISPs that are participating in the Customer Choice category at this year’s ISPA awards can win two tickets to the black-tie event in July, by rating their ISP’s service across a variety of categories.

The Customer Choice Award voting page has gone live and customers can rate their ISP. Nine companies have entered this award, so if you are a customer of those listed below, please vote. If you do, you’ll automatically be entered in to a prize draw to win two tickets to the ISPAs.

  • Catalyst2
  • Exa Networks
  • Hyperoptic
  • Macace
  • o2
  • Plusnet
  • Surebroadband
  • Vodafone
  • Zen Internet

The survey link can be found here and runs until April 26th.                              




Technical Testing Underway for the ISPAsTechnical testing is underway for the 2013 ISPA awards, the 15th annual ceremony.  A key part of the judging process, ISPs are required to have some customers run testing agents on their broadband connections, which run a number of tests on a line’s speed and connectivity. Hosting providers and VoIP firms also undergo technical testing and all the testing runs until the end of April. 

Hosting providers and VoIP firms also undergo technical testing and the all the testing runs until the end of April. 

The ISPA Awards is sponsored by Magrathea and Net Lynk Direct. For more information on sponsorship opportunities please visit www.ispaawards.org.uk




ISPA responds to Defamation Bill and Contempt of Court consultationsISPA continues to be engaged in a number of policy issues in the last month. The Defamation Bill successfully cleared the Commons Report Stage and ISPA submitted its views on the associated consultation.  Lord Lester, who initially drafted a Private Member’s Bill, spoke at ISPA’s session at Parliament & Internet last year and ISPA will be working further on next steps. 

ISPA also responded to a Law Commission consultation examining evidence on a range of issues around the current contempt of court laws.  ISPA responded to the section about the role of intermediaries when people publish and read material online about cases.  This follows concerns around access to information on the internet and how it may impact on court cases and orders.

Amongst other things the consultation paper sets out a new temporary takedown order for material that is being held in contempt of court and that may apply to mere conduits, cachers and hosting providers.




ISPA congratulates Martha Lane Fox on her appointment to the LordsISPA congratulates digital entrepreneur Martha Lane Fox, who is set to become Baroness Fox of Soho and sit as a Crossbencher in the House of Lords. Ms Fox was appointed the UK Digital Champion and has been instrumental in efforts to get more people online through Go On UK (previously Race Online). ISPA has worked with Go On UK to help close the ‘digital divide’, with Go On UK judging the Digital Inclusion award at the ISPAs.

Go On UK and Lloyds have also just released a new report, on the need for charities and SMEs to improve their digital skills and use of the internet. The report can be read here in full.




Net Lynk sponsor Internet Hero & Internet Villain awards at the ISPAs                                Net Lynk Direct have partnered with ISPA to sponsor the Internet Hero and Internet Villain Awards at the ISPAs. Net Lynk Direct is the UK’s leading bespoke fulfilment and distribution solution provider to ISPs and other high-tech industries.  For more than ten years, Net Lynk Direct has been the leading UK provider of order fulfilment and distribution services and is proud to count some of the country’s largest organisations, from Internet service providers, to telecommunication companies, to online retailers amongst our valued client base.

Net Lynk Direct specialise in the safe and secure delivery of high-tech electronics and high-value goods to consumers and business users alike. Chances are, if you’ve signed a broadband package, Net Lynk Direct will have sent you the router and other gear. Many blue chip organisations have outsourced their entire customer management process to Net Lynk Direct, both in the UK and overseas, delivering cost-savings for ISPs they can use to offer cheaper broadband packages. You can visit Net Lynk Direct’s website here.

Please go to www.ispaawards.org.uk to learn more or about the ISPAs or contact ISPA on 0203 397 3008 or awards@ispa.org.uk.




ISPA in the NewsISPA was featured in a World at One story (skip to 40mins) on the Draft Communications Data Bill and our other coverage can be seen here.

You can get regular updates by following our @ISPAUK twitter page.