• RT @RobinSimcox: Just spoke at an @ISPAUK event on communications data reform. A really vital issue that strong political leadership is nee…

Complaints

ISPA is the Trade body for Internet Service Providers and primarily serves the interests of its members and the Internet industry. Companies who choose to become members of ISPA agree to abide by the ISPA UK Code of Practice

ISPA members’ allegiance to the Code means that consumers can view the ISPA UK logo as a mark of commitment to good business practice.

Where a customer of an ISPA member has a complaint, ISPA can provide some help.

You can find whether your ISP provider is a member of ISPA by checking our Members list.

We mainly deal with broadband issues, we cannot help if your issue is regarding your telephone or website only.

If you have issues with your accounts at Yahoo! or Google we recommend that you contact their customer services directly through their help centres.

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