Internet industry finalists revealed for the landmark 25th anniversary ISPA Awards

The Internet Services Provider’s Association (ISPA UK) is delighted to  unveil the finalists for its special 25th anniversary of the ISPA Awards. A fantastic 40 organisations have been nominated across thirteen industry categories, with a further 3 category shortlists to be announced later in the year.

Reflecting the diversity and innovation in the sector, several ISPA members have been shortlisted in multiple categories. Leading the pack is Giganet  with nominations  in 5 categories. Hot on their heels, Community Fibre, Lit Fibre and BeFibre also received nominations across several categories. The Best ISP (250,000+ customers) sees an altnet competing against the long established household name providers for the first time.

The winners will be announced on the 9th of November at the historic Old War Offices on Whitehall - now the Raffles London at The OWO hotel. With the Awards celebrating its 25th anniversary, ISPA is delighted to be hosting colleagues from across industry to celebrate the fantastic work of the sector in 2023 at our most prestigious venue yet.

Still to come - we are set to launch our ever-present Internet Hero award and have nominations open for our Digital Inclusion Award (in partnership with Good Things Foundation) and our special 25th Anniversary Award. Our 25th anniversary special contribution award launched last month, and is open to nominations for an individual or organisation that could be classed as an industry titan, dedicating themselves/ itself to propelling the sector forward through an exceptional contribution to the development of connectivity and internet services over the past 25 years. Shortlists for all three additional awards will be revealed closer to the gala ceremony.

Best Consumer ISP – with less than 50k customers
BeFibre
Giganet
Lit Fibre
Lightning Fibre
toob
Zzoomm

Best Customer Protection
Coconnect
Connexin
Exa Networks
Talk Straight
WebMate

Best Infrastructure - with more than 250k premises passed
CityFibre
F&W Networks
G.Networks
ITS Technology Group

Best Infrastructure - less than 250k premises passed
Brsk
Lit Fibre
MS3 Networks
toob
Truespeed
Wessex Internet

Best Integrated Campaign 
BeFibre
Lit Fibre
Giganet
Hey!Broadband
KCOM
Wildanet

Best VoIP
Community Fibre
Dial 9 Communications
Giant Communications
Voipfone
Voxbit
WebMate

Best Consumer ISP – with more than 250k customers
EE
Hyperoptic
Sky Broadband
TalkTalk

Best Hosted Service
20i
Exa Networks
Krystal hosting
WebMate

Best Channel Support
CityFibre
FullFibre
Giganet
ITS Technology Group
MS3 Networks

Best Rural ISP
County Broadband
Gigaclear
Giganet
Quickline
Wessex Internet

Best Business ISP
Cerberus
Community Fibre
Fastnet
Gigabit Networks
Giganet
Truespeed

Best Customer Experience
BeFibre
Brsk
Connexin
Lightning Fibre
Sky Business
Wessex Internet

Best Consumer ISP – 50k-250k customers
Community Fibre
Gigaclear
KCOM

Thank you to all ISPA Awards sponsors for supporting this event - Strategic ImperativesFullFibreMagratheaCityFibreNetgem TV & WiFi, Viavi SolutionsTP-LinkCalixClarityDraytek Zinier LinksysAdtranRouteThisLSBUDEPS Global, , Altnets and PelicanCorp

Book your tickets for the ISPA Awards ceremony here.

ISPA Policy

ISPA is working hard on submitting various consultations

As is tradition, the end of July brings with it the announcement of a glut of consultations for industry to digest and respond to. This summer is no different with the ISPA policy team looking at the following:
  • Private telecoms networks - DSIT published a call for information on the use and security of private telecoms networks, intended to help the Government obtain information and views on the use, security and resilience of private telecoms networks. The responses will be used to help determine whether specific Governmental intervention is needed to promote the security and resilience of private telecoms networks.
  • PSTI Act Consultation - measures on how to implement the Unresponsive Occupier / Third Party Land Consultation
  • One Touch Switch - as the One Touch Switch gets closer, TOTSCo is consulting on the proposed pricing regime
  • Investigatory Powers Act - a Home Office consultation that recently closed on proposed changes to the IPA notice regime. ISPA's response can be found here
  • Domain misuse consultation - DSIT is looking at proposals for a list of misuses and unfair uses of domain names that registries in scope must take action to mitigate and deal with

ISPA Partners

How build quality is the key to success for ISPs

After having attended the ISP (Internet Service Provider) Business Summit 2023, Altnets’ Commercial Sales Manager, Jon Benger, reflects on the importance of build quality within the UK sector. Jon shares our expertise on the challenges we have witnessed within the ISP sector recently.

Read the blog here

CityFibre announces the launch of the UK’s fastest wholesale consumer
broadband services

CityFibre has announced the launch of the UK’s first wholesale 2.5Gbps symmetrical consumer broadband product. The launch heralds a new era of affordable, multi-gigabit broadband services for millions of UK homes, putting an end to the age-old battle for bandwidth. CityFibre’s new multi-gig products lead the wholesale market in terms of price, minimum speed guarantees and install times.

We are committed to making a positive impact on communities and our recent partnership with Hartlepower shows our dedication. Working with these organisations, we aim to bring the internet to digitally excluded groups to foster growth and opportunities across the UK.

One in five people struggles to access basic services, education and communication due to the digital gap, which markedly widened during COVID-19. We understand the responsibility that comes with us being the number one networking manufacturer in the world and the technology of choice for the public. Not only is it required, but closing the digital divide is also how we fulfil our social responsibility pledge.

By working with communities in a resolute manner, we hope to close the gap and give people the resources they need to prosper. We can create a better future for everyone by working together in this digital age, leaving no one behind.

If you are working with Digital Inclusion Charities/CICs, get in touch with the ISP team kalam.meah@tp-link.com

The UK is set to follow the US in valuing a superior broadband experience

Read the latest OMDIA article that highlights the importance of broadband customer experience. The article examines the lessons that can be learned by UK altnets from developments in the US market.  Click here to access to report.

ISPA Events

ISPA Marketplace - 13th September

Join ISPA on Wednesday 13th September, 12.00-13.00 for the next instalment of our ISPA Marketplace webinar series - which shines a light on the products and services available to help ISPs thrive in an increasingly competitive UK market.

In this edition, we will be joined by senior speakers from ISPA Partners companies CityFibre, LinesearchbeforeUdig (LSBUD) and Linksys.

Secure your place here.

ISPA Articles and Content

ISP Business Summit 2023 - Panel: Mergers, acquisitions and investment

ISP Business Summit 2023: Panel - Building a more complete network

 

ISPA Members

This month, we were happy to announce that Pulse Fibre joined ISPA membership
Pulse Fibre is building the next generation of full fibre infrastructure for the UK, deploying state of the art future-proof connectivity to residential properties. We implement our own end-to-end dedicated fibre optic network giving us full control of design, installation, and maintenance, supporting developers in delivering on their promises.

Partner Events

ISPA offers its members a variety of discounts for events that we partner with:
Connected Britain - 20th and 21st September, EXCEL London
Working From Home Live is back for 2023, returning to the ExCeL in London on the 22nd & 23rd of November!
IoT Tech Expo - 30th November - 1st December, Olympia, London

Become an ISPA Partner

ISPA Partnership offers organisations the opportunity to connect, develop relationships and grow their visibility with our 150+ ISP member community.

The packages run over a 12 month period and include 4 in-person events (including our prestigious ISPA Awards), online thought leadership, marketing opportunities and various other deliverables that ensures your organisation grows its connections in the UK ISP sector.

Find out what the opportunities are here.

To enquire about an ISPA partnership, please message ISPAs Head of Partnerships at krystian@ispa.org.uk.

ISPA Partners 2023