ISPA Conference 2017 – Early Bird Tickets on Sale What lies ahead for the UK Internet Industry

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ISPA is pleased to announce further details of its annual Conference, taking place on Wednesday 8th November at the iconic BT Tower. For a limited time only, we are offering an Early Bird discount at £75 for ISPA Members and £195 for non ISPA Members.

The 2017 ISPA Conference agenda will include:

  • Openreach reform and the Universal Service Obligation
  • Government's commitment to full fibre
  • Barriers to broadband rollout
  • Cyber-security and ISPs being asked to play a more active role in cyber defence
  • Data protection requirements
  • Online safety and the Digital Charter
  • Customer expectations of their broadband and ISP

We are offering a variety types of sponsorship packages for this event, contact us on 020 3397 3304 or for more info.

For more information and tickets click here

Busy summer of Broadband, safety and security policy

July, as always, has been a busy month on the policy front with Government and regulators consulting on a variety of policy issues before they go on their summer holidays. The Government’s consultation on the design of the Universal Service Obligation, as well as the separate announcement that a voluntary universal service offer from BT is under consideration, will keep ISPA’s policy team busy during the coming months. We also have Ofcom cyber security guidance and online safety to work with our members on.

Also worth mentioning, is that DCMS has started to develop an implementation plan for a new Gigabit Connection Voucher Scheme – this is of relevance to a lot of our members and comes in addition to the Government’s ongoing work on supporting ultrafast network rollout.

ADR Workshop

ISPA is pleased to be hosting a consumer regulation  workshop with Ombudsman Services and ITSPA members on 28th September. Ombudsman Services will explain how their ADR service works and will provide tips on how to deal with customer complaints efficiently. If you are an ISPA member and wish to attend please RSVP to

Three new board members join ISPA Council

ISPA is pleased to announce the addition of three new council members, following the 2017 AGM. ISPA Council sets the overall strategic direction of the association and the three new board members who will be adding their experience and expertise are:

  • Jeremy Chelot, Community Fibre
  • Matt Peake, Verizon
  • Lee Turner, Gamma

The full list of council members can be found here.

Internet Industry shines at the 19th ISPA Awards

Earlier this month on July 13th, 300 of the great and the good of the Internet industry came together at the annual ISPA Awards, where 17 were trophies handed out at the gala ceremony. Alongside the winners of the broadband, hosting, customer service and other industry awards, Marcus Hutchins – of @malwaretechblog - scooped up Internet Hero, and President Erdogan won the title of Internet Villain. The full list of winners can be found here. Cyber security was a key theme at the event, and the guests enjoyed a keynote address from CEO of the National Cyber Security Centre, Ciaran Martin.

The 2018 ISPA Awards will be the 20th ceremony and will launch in December 2017. Look out for further information on entry details and the list of new categories later in the year.  Find out how you can benefit from early sponsorship of the ISPA Awards through a tailored ISPA sponsorship package, please contact the team at

ISPA in the Press

In July, ISPA commented on a variety of press stories, including:

  • Net Neutrality
  • ISPA Awards
  • Online Safety
  • Broadband USO
  • Broadbad 2.0

You can see our recent press coverage here.

Event Partnerships

INCA is holding its annual conference in Newcastle at the Crowne Plaza Hotel on 15/16 November. In addition to the main conference, which this year will be a packed one-day event on Thursday November 16, INCA are also running two parallel seminars on the afternoon of the previous day. Further details can be found here. ISPA is a media partner of free events Channel Live on September 12th and 13th in Birmingham, Cyber Security Europe, taking place on 4th and 5th October in London, INCA Conference on 15th and 15th November in Newcastle upon Tyne and FTIP – Future Tech IP Summit on 27th November, for which we offer a 15% discount to ISPA members.

More details on ISPA partner events is here