The broadband sector continues to grow and innovate and has seen a surge in 'gigabit capable' fibre infrastructure build, with industry well on its way to meeting ambitious roll out targets. Full fibre coverage is touching 40%, while 70% can access gigabit capable broadband, 4- or 5-times availability from January 2020. This growth has been privately funded and will leave us with broadband networks fits for the next decades.
This ISP Business Model Autumn Webinar Series seeks to explore more in-depth insights into how providers can now capitalise on the upgraded infrastructure, hearing from experts and questioning industry leaders as to how its potential can be maximised.
At a time of significant change in the sector, with an increasing focus on connecting customers to new networks, join ISPA for our two-part series, which will provide comprehensive insights into making the most of opportunities in two key themes: in-home Wi-Fi solutions and using data to better understand customers.
Deployment of ‘gigabit capable’ broadband continues to progress, with almost 70% able to access gigabit capable broadband and nearly 40% FTTP. While deployment continues at pace attention is focusing on how service providers can make the most of the investment, help customers to upgrade to often more expensive packages and achieve further funding in a crowded market. With issues like take-up, customer retention, subscriber experience, value add and ARPU at the fore, this webinar will hear from vendors and providers who are helping meet the expectations placed on industry. This impactful one-hour webinar will explore: .
- Leveraging data to better understand and serve your customers
- Happier customers by reducing inefficiencies and improving services
- Improving the overall subscriber experience with value added services
Join ISPA UK, alongside our partner RouteThis and industry experts as we explore the current state of affairs in the FTTH market and the service delivery to end users.
Date 13th October 2022
"Understanding your customers better - utilising data to better understand internet service users to increase subscriber value and uptake"