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2019 Business Model Summit & Annual General Meeting

September 19 @ 1:00 pm - 5:00 pm

| Free to ISPA Members

The ISP market is changing. ISPs should be in a prime position to capitalise on business and consumer reliance on connectivity, our increased data consumption and improved speeds and performance. Yet existing revenue streams are in decline or being cannibalized as services and technologies evolve and are disrupted, making some current business models unsustainable.

Across both business and residential markets there are opportunities as well as challenges to the changing market dynamics. In the business market, leased lines are in decline as faster and more reliable fibre and 5G services are being designed and rolled out, virtualisation is allowing software-defined services to replace hardware and a range of value-added services have turned ISPs into Managed Service Providers delivering a whole suite of business-critical, secure services.

In residential, customers are using the Internet more and more to access content, speeds and data consumption continue to increase as cloud services are embedded across our everyday lives. However, recent Ofcom statistics show only a third of the average household spend on communications services goes on broadband and phone. Customer satisfaction, retention and ARPU can be boosted by effective utilisation of new technologies and offering value-added services.

This event will hear from ISPs, vendors, analysts and technologists on some of the key developments and challenges facing the industry and the opportunities it presents. The agenda will be split into two main pillars focusing on business and residential markets and feature quick-fire presentations from a range of companies before coming together for a wide-ranging panel discussion.

13:00-13:45  Welcome lunch and refreshments 
13:45-14:00  ISPA Annual General Meeting  
14:00-15:00  ISP business models: Business   
15:00-15:30  Coffee Break 
15:30-16:30  ISP business models: Residential 
16:30-close  Drink Reception & networking  

Tickets are free to ISPA members, if you would like to secure your place now, please book your tickets here.

The event is kindly sponsored by


September 19
1:00 pm - 5:00 pm
Free to ISPA Members
Event Categories:


DLA Piper
160 Aldersgate Street
London, EC1A 4HT
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