The modern household has evolved into a hyper-connected hub. New applications such as multi-view 4K streaming, AR/VR, cloud gaming and the increasing trend towards remote working are driving the need for higher bandwidth and lower latency. To meet this demand, communications service providers (CSPs) – particularly Altnets – are stepping up their game by rolling out full-fibre and 10Gbit/s-capable networks. Yet, the key to success isn’t just faster networks; it’s about delivering an exceptional managed Wi-Fi experience, ensuring subscribers not only connect but stay loyal.

Adtran recently expanded its Mosaic One subscriber solutions with the launch of Intellifi®. This cloud-managed Wi-Fi solution, designed specifically for CSPs, equips them with the resources they need to effectively monitor, manage and monetize residential Wi-Fi networks. 

“Our Intellifi® solution is a significant milestone for CSPs and completely redefines in-home Wi-Fi. Until now, monitoring and controlling residential Wi-Fi networks was complex and costly,” commented Eric Presworsky, GM of residential solutions at Adtran. “Intellifi® transforms what’s possible with in-home Wi-Fi networks. By giving CSPs the tools and insights they need to effectively manage these systems, we’re not only providing them with the opportunity to grow customer satisfaction and loyalty, but we’re also presenting them with whole new revenue potential.” 

Adtran’s Intellifi® is a complete residential managed Wi-Fi solution purpose-built for communications service providers (CSPs). Intellifi® is composed of several key building blocks:

  • The Intellifi® mobile app is an intuitive end-user tool that enables subscriber self-installs and offers enhanced controls, including access to detailed network status, parental controls and device management, all in an easy-to-use and intuitive format that helps build a loyal subscriber base. 
  • Intellifi® MeshView is a cloud-hosted portal that enables CSPs to manage and optimize in-home Wi-Fi experiences. From self-identifying issues to remotely resolving them, Intellifi® MeshView empowers frontline customer support representatives and technical support staff. 
  • The final element is Adtran’s multigigabit service delivery gateways (SDGs), a comprehensive portfolio of Wi-Fi 6, 6E, and soon-to-be-released Wi-Fi 7 mesh routers and satellites. Featuring powerful multi-core ARM processors, innovative H-Pol antennas, industry-leading rate-reach performance and intelligent power management, Adtran SDGs enable CSPs to cater to diverse market segments, from low-cost broadband to premium multigigabit offerings across single-family homes and apartments, and small businesses.

With a focus on simplicity and efficiency, Intellifi® can be deployed within a CSP’s network in less than a day and decreases subscriber install times to a matter of minutes. The highly reliable system offers uninterrupted connectivity even during cloud management outages. With tri-band mesh satellites, Intellifi® delivers true Gigabit throughput across the home, 50% higher capacity mesh backhaul and four times lower latency for enhanced gaming performance. Intellifi® also reduces costs by up to £800 per technician visit through its virtual field technician feature, and its overall TCO is up to 20% lower over five years compared to other vendors.