Rate Your ISP and Win Tickets to the Internet Industry Awards in July
Customers of ISPs that are participating in the Customer Choice category of the ISPA awards can win two tickets to the black-tie event in May, by rating their ISP’s service. To see if your ISP has entered please check the list below or click here.

Customers can rate their ISP in areas of reliability, customer service and value for money. There is also a free form box which will help decide on the winner if the survey results in a tie-break.

Finalists will be announced in June and winners will be crowned on the 3rd July at the award ceremony hosted at the Sheraton Park Lane Hotel in London. Winners of the competition will attend the black tie event which includes a drinks reception, three-course meal, awards presentation and entertainment.

To rate you ISP please visit the survey page here.

The ISPA Awards is sponsored by Magrathea, BE Wholesale, CISAS and Geo Networks. For more information on sponsorship opportunities please visit www.ispaawards.org.uk.

Customer Choice entrants:

  • ASK4
  • BE Broadband
  • catalyst2 services ltd
  • Exa Networks
  • FidoNet
  • Hyperoptic
  • MacAce
  • O2
  • Orange
  • Plusnet
  • Spectrum Internet Ltd
  • Storm Internet Limited
  • Virgin Media
  • Zen Internet

Sonic Internet Join ISPA in February
Wireless Broadband provider, Sonic Internet, joined ISPA in February - www.sonicinternet.co.uk. It provides fast broadband services to consumers and businesses in all parts of the UK including rural and hard to reach areas.

A full list of ISPA members can be found here and you can phone or email ISPA for information about membership benefits at admin@ispa.org.uk or 020 7340 8741.

Government Publishes Response to Report on Draft Defamation Bill
The Government published its response to the Joint Committee report on the Draft Defamation Bill this week. In its response the Government outlined its belief that a court-based notice and takedown process for defamatory material would have serious resource implications and increase the number of libel cases.

Instead, the Government intends to implement a safe harbour approach with ISPs and CSPs acting as a liaison point between the person complaining about a defamatory posting and the person who had posted the material.

Upon receiving the complaint the ISP would have to contact the author or take the posting down if unable to reach them. If after a number of exchanges the problem was not resolved then the ISP would have to provide details of the author to the complainant who could then pursue legal action.

The Government hopes to introduce the Bill in the next parliamentary session after May. The full response can be found here.

House of Lords Communications Select Committee Inquiry into Superfast Broadband
The House of Lords has called for an inquiry into the UK's superfast broadband rollout targets. Government is committed to achieving the best superfast broadband network in Europe by 2015, with 90% of households having access to superfast broadband, and a good level of access of at least 2Mbps for everyone else.

ISPA has welcomed the parliamentary interest in such a crucial issue for the UK and will be discussing with members its response to the inquiry. At ISPA’s annual conference it was agreed that instead of a focus on speeds there should be a target-based approach with more emphasis on ensuring that consumers and businesses are able to access the services they require.

More information here.

Discount for Members
In March there is discount for members at the following events, Cable Congress, Internet Retailing Expo, IP and Media in the Digital Age and Social Media World Forum. ISPA has also negotiated a special exhibitor package available for the Convergence Summit North for ISPA members. Call Mat or Jamie on 01892 538348 for more details.

More information on the ISPA Events Calendar.

ISPA in the News
ISPA was quoted in the news on issues including; security, extremist material, switching, superfast broadband, communications data, the ISPA Awards, copyright, notice and takedown and Internet capacity during the Olympics.

Full coverage here.

You can get regular updates from ISPA by following us on Twitter -twitter.com/ISPAUK.