ISPA Wins ‘Raising Industry Standards Award’ -

ISPA was announced as the winner of the Raising Industry Standards category at the Nominet Best Practice Challenge awards ceremony on the 2nd July. The awards recognise organisations that have embraced the challenge of making the Internet a secure, open, accessible and diverse experience for all.

The ‘Raising Industry Standards’ category, honours organisations that promote high standards of ethics in business, deliver an exceptional standard of customer service to online customers, promote Corporate Social Responsibility within the Internet industry and take a leading role in developing consumer confidence in the Internet.

ISPA was able to prove that it has worked with members to ensure high standards through adherence to the mandatory Code of Practice and voluntary Best Practice documents. The judges praised ISPA’s ‘structured, systematic approach to tackling issues of concern to the public and commented that their initiative will undoubtedly lead to a rise in trust and confidence’.

ISPA Secretary General, Nicholas Lansman said, “ISPA is delighted to win an award in Nominet’s highly-regarded Best Practice Challenge. This award recognises the continued commitment of ISPA to ensuring that high standards are maintained across the Internet sector.”


Internet Industry Shines at the 2009 ISPAs

Winners of the 11th annual UK ISPA Awards were announced to a star studded audience from across the Internet sector at the Grosvenor Square Marriott Hotel on


9th July. High-level representatives from across the Internet industry joined parliamentarians and famous musicians to celebrate the best Internet companies across a range of categories.


Big winners on the night included O2, who scooped the Best Consumer Fixed Broadband and Best Consumer Customer Service awards, Claranet, who took the award for Best Business Fixed Broadband, and the Featured Artists Coalition whose refreshing views about how to tackle unlawful filesharing were recognised by ISPA Council honouring it with the much-coveted Internet Hero Award.



Featured Artists Coalition Board Members Billy Bragg and Dave Rowntree from Blur were among those who attended the awards ceremony to collect the Internet Hero award. The Internet Villain award went to Stephen Conroy and the Australian Government for their widely unpopular proposals for network-level blocking.



ISPA Secretary General, Nicholas Lansman said, "ISPA would like to congratulate all the winners of the awards and thank everyone for attending and making it such a successful night. The ISPAs is a great opportunity to reflect on the year’s achievements and to reward the UK’s top Internet companies in such a varied and competitive industry and we are already now looking forward to next year’s event”.



For information about the winners and photos please go


ISPA gains two new members

186k Ltd and Telser Ltd have both joined ISPA this month. 186k provide wholesale broadband as well as VoIP services, whilst Telser’s services focus on Wifi hotspots and consultancy.

Nicholas Lansman, Secretary General of ISPA said, "We would like to welcome 186k Ltd and Telser Ltd as ISPA’s latest members. It is important that ISPA continues to attract new members in a challenging financial environment and I look forward to working with representatives from both companies.”


EuroISPA welcomes new member from Romania

The European Association of Internet Service Providers has welcomed the National Association of the Internet Service Providers of Romania (ANISP) as a new member.

At a meeting of the heads of EU national ISP Associations, EuroISPA President Malcolm Hutty said: “We are delighted to gain a member from Romania. EuroISPA represents the voice of ISPs in Europe and our increasing membership is a signal that we remain effective and a prominent stakeholder representative in the sector.”

The Romanian association of ISPs has over 40 members. Mihai Batrineanu, President of ANISP, said: “Our members note that EuroISPA is both an effective and constructive representative of our industry. Therefore, we look forward to being a major part of EuroISPA and engaging with officials, parliamentarians and other stakeholders.”

ISPA UK was a founding member of EuroISPA and is delighted that the organisation continues to grow. Further information about the EuroISPA (including its composition, aims and position papers) is available from its website:


ISPA In the News

ISPA was quoted in the news this month on issues including copyright. The ISPA Awards also received a significant amount of coverage.