Save the date! ISPA Conference on Competition and Collaboration is taking place in the offices of our legal members @twobirds in London on Tuesday 30th October! Take advantage of Early Bird ticket offer and book your tickets today!
https://t.co/wtQ3sJFiiu

Rules

The ISPAs Rules and General Information

  • The awards are presented in July each year, as outlined on https://www.ispa.org.uk/ispa-awards/

  • The awards are being judged according to the criteria for each category published at https://www.ispa.org.uk/ispa-awards/

  • Companies and organisations may be short-listed for more than one award

  • Companies cannot be short-listed for an award they have sponsored

  • Following confirmation by the judges and ISPA Council, the shortlists for each award is being published prior to the Awards ceremony. The ISPA team contacts companies that have been short-listed

  • Once the shortlist is published by ISPA, companies that have made the shortlist can publicise this fact (including using the official ISPA logos) but could only do so under licence from ISPA

  • Copies of the licence are available on request and are provided to each nominee. On nomination, nominees must decide whether they wish to pay the licence fee and use the ISPA trade marks (including official ISPA logo) to publicise their nomination. If you wish to purchase the logo, please contact awards@ispa.org.uk

  • The winners are announced at the Awards ceremony in July and not before

  • Winners may publicise that they are a winner of an ISPA Award (including using the official ISPA logos) but can only do so under licence from ISPA

  • Copies of the licence will be available on request before the Awards ceremony, and will be provided to each winner after the Awards Ceremony. At this point, winners must decide whether they wish to pay the licence fee and use the ISPA trade marks (including official ISPA logo) to publicise their award

  • The assessment criteria for each category can be found on https://www.ispa.org.uk/ispa-awards/enter-and-award-categories/

  • Value-added forms must be submitted through Survey Monkey questionnaires that are available through Categories pages on ISPA Awards website by the deadline set by ISPA Awards team

  • Companies entering categories that are undergoing technical testing must submit their technical details with thinkbroadband by deadline set by ISPA Awards team

  • No entrant shall engage in any activity that may damage the integrity of The ISPAs scheme or ceremony. Any such actions shall be raised with the ISPA Council who will take any decision on disqualification. The ISPA Council's decision with respect to disqualification is final.

ISP Awards Testing

  • The awards tester conducts an analysis of the services offered by the entrants in the broadband and hosting categories of the ISP division.

  • ISPs must register their intent to enter the awards with ISPA and register their services and other requested information with the awards tester via the online form linked to from https://www.ispa.org.uk/ispa-awards/. Registration intent and technical registration with the awards tester opens in December.

  • Companies wishing to be considered for a particular award must submit the relevant information in accordance with the instructions on https://www.ispa.org.uk/ispa-awards/.

  • ISPs register their technical details with the awards tester via the online form at https://ispa.thinkbroadband.com/Entrants must state required number of users registered for each award and technical details where required report to the awards tester before the testing starts, when monitoring is due to begin.

  • Monitoring is scheduled to run from February until March.

  • Entrants may only enter one service in each category (service/package stated in the application/intent form i.e. speed cost etc)

  • ISPA reserves the right to request further information about the service and technical specifications provided by entrants and to conduct spot checks if deemed necessary

  • Entrants are required to submit supporting information demonstrating how they meet the criteria. All supporting information is submitted via the value-added forms at ISPA Awards category pages.

  • On conclusion of the testing period the awards tester's data is used to select the shortlists. This data may face independent analysis prior to selection of the finalists in each category. The number of entrants to be included in the shortlists is determined by the ISPA Awards team. A report is produced by the awards tester for consideration by the panel of judges. The report is not made public and not available on request.

  • An independent judging panel composed of knowledgeable observers of the ISP sector assess the nominees in the ISP Division and chooses the winners in each category.

  • Entrants do not have an access to their performance data during the monitoring process.

  • If it becomes apparent that an entrant is employing what may be considered dubious tactics or attempting to tamper with the monitoring procedure they will be disqualified from the awards process. Any such activity will be raised with the ISPA Council who will take any decision on disqualification. The ISPA Council's decision with respect to disqualification will be final.

  • The designated technical and marketing contacts must be available during the monitoring and set-up phase. Failure to assist in the process may render the entrant's registration null and void.

Best  Host

  • Entrants must be an ISP or a company offering mass web site hosting to customers

  • Entrants for this category are given a file that they will place on a server

Best Rural, Best Business & Best Superfast

Entrants for the Best Superfast Broadband category must offer services of at least 30 Mbps

Entrants for the Best Business Broadband category must be able to prove, on request, that a significant proportion of the service entered is specifically focused on business users

Entrants must register their services and other requested information for the appropriate award(s) via the registration form linked to from https://ispa.thinkbroadband.com/

The awards testing runs for two months and is testing and monitoring broadband connections using the testing website. Specific measurements are as follows:

  • Downstream throughput

  • Upstream throughput

  • HTTP speed

  • DNS lookup time

  • Ping time

Security,  VoIP,  Wholesale ISP, Customer Service, ISP PR Campaign, Project or Partnership, Executive of the year &  Internet Hero

These Awards are judged by the ISPA Awards judges. Entrants are required to submit the written entry form through Survey Monkey.

The Internet Hero Award shortlist and eventual winner  is selected by the ISPA Council.

Close window

A cookie is a snippet of text that is sent from a website's servers and stored on a web browser. The non-essential cookies used on this website are:

Sessions - We set a small PHP session cookie for our cookie notification functionality, this is deleted as soon as you close your browser.

Google Analytics - This allows us to look at really useful data about the visitors we have had to our website.
Cookie details:
To read more about Google's cookies visit https://developers.google.com/analytics/resources/concepts/gaConceptsCookiea

YouTube/Vimeo - If our website cotains videos then some cookies may be used for tracking views etc. These cookies are implimented if you press play though.


WordPress - If we have comments enabled or allow the public to contribute in other ways via default WordPress functionality we will also use some cookies. These are required for the website to function properly.
Cookie details:
To read more about WordPress' cookies visit http://codex.wordpress.org/WordPress_Cookies

Managing Cookies
For information on how to manage your cookie settings please follow the link for your browser:

Close window
It looks like your cookies are switched off. To ensure the best experience whilst visiting our website please consider allowing cookies.

You can find out how to change your settings or more about the cookies we use at the bottom of this page.